Outbound Order Processor

DescriptionHeadquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.Spacious and modern warehouse, our Chino Hills location creates a casual atmosphere that fosters team collaboration.Job SummaryThe Outbound Order Processor plays a key role in supporting warehouse and distribution operations by coordinating outbound customer orders, processing shipment documentation, tracking deliveries, and ensuring timely and accurate order fulfillment. This position works closely with warehouse operations, shipping carriers, customer support, and internal departments to help maintain smooth day-to-day distribution activities.The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced warehouse and logistics environment. This role requires strong communication skills, accuracy, urgency, and the ability to manage multiple tasks simultaneously.Work ScheduleMonday – Friday (Weekends as needed)Start Time: 5:00AM to 7:00 AM (subject to business needs)End Time: 1:30PM-5:30PM (subject to business needs)RequirementsEssential Duties and ResponsibilitiesProcess outbound customer orders accurately and efficiently using RF scanners and picklists.Coordinate daily shipment activity with warehouse and logistics teams. Generate packing lists, shipping labels, invoices, and shipment documentation. Track outbound shipments and provide delivery updates as needed. Research and resolve shipment discrepancies, shortages, and delivery issues. Support warehouse operations by ensuring accurate order flow and shipment processing. Work cross-functionally with warehouse associates, customer support, accounting, and operations teams. Maintain accurate shipment records and update tracking information within internal systems.Assist with freight claims, customer disputes, and shipment issue resolution. Ensure outbound orders are processed in a timely and accurate manner to meet customer expectations. Maintain clean, organized picking and staging areasSupport additional warehouse and operational tasks as assigned. Operate material handling equipment such as pallet jacks or forkliftsBuild stable, damage‑free pallets and stage orders in assigned outbound lanesMeet or exceed productivity, accuracy, and quality standardsComply with all safety, quality, and company policiesQualifications & Education RequirementsHigh school diploma or equivalent required. 1+ years of experience in warehouse operations, shipping, logistics, order processing, or distribution support preferred. Experience working in a warehouse or distribution center environment preferred. Strong data entry and typing skills. Proficient in Microsoft Office Suite, especially Excel and Outlook. Experience using warehouse management systems (WMS), ERP systems, or shipping platforms is a plus. Strong verbal and written communication skills. Excellent organizational and multitasking capabilities. Strong attention to detail and accuracy. Ability to prioritize tasks and adapt in a fast-paced environment. Customer service and problem-solving mindset. Preferred SkillsOutbound shipping and logistics coordination Shipment tracking and carrier communication Packing list and invoice generation Freight claim and discrepancy resolution Inventory and warehouse support Excel reporting and shipment tracking Cross-functional communication and coordination Knowledge of transportation and distribution operations Work EnvironmentFast-paced warehouse and distribution environment. Frequent communication with warehouse personnel, shipping carriers, and internal departments. Combination of desk-based administrative work and warehouse floor interaction. May require standing, walking, and lifting throughout portions of the workday. Schedule may vary based on operational and business needs.BenefitsSalary range: $21-23/hr (depending on experience)Fully paid medical, dental, and vision insurance (partial coverage for dependents) Contributions to 401k fundsBi-annual reviews, and annual pay increasesHealth and wellness benefits, including free gym membershipQuarterly team-building eventsAt TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.