Regional Operations Manager

Regional Operations Manager (Performance & Growth Leader)Location: Ohio Region (Travel Required)Company: Southeastern EquipmentEmployment Type: Full-Time, ExemptCOMPENSATION: 150-175K with potential bonus up to 30%Region:Dublin, Heath, Cambridge, Marietta, Gallipolis, Mansfield, Brunswick, North Canton, Mentor --- Candidates may live anywhere in the region.About Southeastern EquipmentSoutheastern Equipment exists to help our customers win.We do that by delivering equipment, parts, and service with speed, urgency, and a level of care that stands out. Our team lives by four core values: Hustle, Passion, Customer Focused, and Thoughtful.The RoleThis is not a coordination role.This is not a reporting role.This is a regional business leadership role responsible for driving performance, creating accountability, and building a high-output culture across multiple branches.You will lead Operations Managers and their teamsbut more importantly, you will own the performance of the region. That includes revenue, profitability, customer experience, and the pace at which the business runs.If you're comfortable pushing leaders, addressing issues directly, and driving resultsthis role fits. If you prefer maintaining systems and observing performance, it won't.What You'll OwnDrive Regional PerformanceOwn Parts and Service revenue and profitability across all locations in your regionSet clear expectations and push branches to hit and exceed targetsIdentify gaps quickly and implement actions that move the numbersCreate Urgency Across the RegionEstablish a high standard for speed, responsiveness, and executionRemove friction between branches, departments, and teamsEnsure machines, parts, and decisions move fastno bottlenecks, no waitingLead Branch LeadershipLead, coach, and hold accountable Operations Managers and their teamsRaise the standard of leadership across the regionAddress underperformance directly and quicklyOwn The Customer Experience At ScaleEnsure consistent, high-level customer service across all locationsStep into major issues and ensure fast resolutionBuild relationships with key regional customersDrive Alignment with Sales & GrowthPartner closely with Sales, Rental, and PSSR teams to support growthEnsure operations is enablingnot slowing downrevenue generationHelp create momentum across the region by aligning teams toward winning businessRun a Disciplined OperationMaintain strong financial performance across all branchesEnsure facilities, safety, and 5S standards are met without compromising speedStandardize what worksbut don't let process slow down executionHow You'll Be MeasuredRegional Parts Revenue & Gross Profit vs. BudgetRegional Service Revenue & Gross Profit vs. BudgetSpeed of execution (turnaround time, responsiveness)Customer satisfaction and retentionPerformance consistency across branchesBranch 5S ScoresWhat We're Looking ForA high-accountability leader who drives results through peopleStrong business instinctsyou understand what moves revenue and profitHigh sense of urgencyyou don't tolerate slow or stuck operationsAbility to coach leaders, not just manage processesWillingness to be in the field and engaged with teams and customersExperience5+ years leading multi-location teams or comparable leadership scopeBackground in dealership, service, construction, or related industry preferredProven track record of improving performancenot just maintaining itTravel6070% travel within regionThis role is expected to be in branches regularlyleading from the frontWhy SoutheasternYou'll lead a region, not just oversee itClear expectations and accountabilityA company focused on performance, speed, and growthOpportunity to make a measurable impact quickly