Telecom System Administrator

IDR is seeking a Telecom System Administrator to join one of our top clients in Texas. This role is perfect for individuals who thrive in a dynamic environment and are eager to contribute to a growing team. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!Position Overview/Responsibilities for the Telecom System Administrator:Provide operational support and administration for telecom systems, including Webex and 8x8 platforms.Engage in Telecom Expense Management (TEM) analysis and optimization to support cost-effective operations.Collaborate with service desk, infrastructure, and field technology teams to resolve escalations and support nearly 800 branches across the US and Canada. Participate in telecom/network projects, migrations, and vendor coordination.Maintain a customer-service focus, assisting with after-hours patching and on-call rotations.Required Skills for Telecom System Administrator:Minimum of 5 years of experience in telecom administration with hands-on expertise in Webex, Webex Contact Center, and 8x8 PBX systems.Proficiency in Telecom Expense Management (TEM) and Mobile Device Management (MDM) platforms.Advanced Excel skills, including VLOOKUPs and pivot tables, for executive-level reporting.Experience with cellular provisioning, vendor management, and service desk support environments.Strong analytical and problem-solving abilities, with excellent communication and customer service skills.What's in it for you?Competitive compensation packageFull Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry leading organizationClose-knit and team-oriented cultureWhy IDR?25+ Years of Proven Industry Experience in 4 major marketsEmployee Stock Ownership ProgramMedical, Dental, Vision, and Life InsuranceClearly Rated's Best of Staffing® Client and Talent Award winner 12 years in a row