Medical Office Receptionist

Benefits:Bonus based on performanceFree food & snacksOpportunity for advancementPaid time offTraining & developmentPosition Summary: The Medical Office Receptionist is responsible for providing front-desk support in a healthcare setting. This role involves greeting patients, scheduling appointments, handling administrative tasks, and ensuring smooth daily operations of the medical office.Key Responsibilities:Greet and check in patients in a friendly and professional mannerAnswer phone calls, take messages, and direct inquiries appropriatelySchedule, confirm, and reschedule patient appointmentsVerify patient information, insurance details, and update recordsMaintain and organize medical records (electronic or paper systems)Collect co-pays and process paymentsAssist with patient intake forms and documentationCoordinate communication between patients and healthcare providersEnsure the reception area is clean, organized, and welcomingFollow all privacy regulations, including HIPAA complianceQualifications:High school diploma or equivalent (required)Previous experience in a medical office or customer service role (preferred)Knowledge of medical terminology (a plus)Familiarity with electronic health record (EHR) systemsStrong communication and interpersonal skillsExcellent organizational and multitasking abilitiesBasic computer and office equipment skillsBilingual