Senior Customer Manager - NAR Regional Grocery, Wholesale Region

Senior Customer ManagerWe are seeking a Senior Customer Manager to lead a portfolio of regional wholesale customers, including AWG, Bozzuto's/Big Y, MDI/Lowe's, and NY Metro wholesalers. This role is responsible for delivering strong business results across a large and complex customer portfolio while leading a team of 12 sales professionals.The ideal candidate brings strong sales leadership, sound business management skills, and the ability to work independently across multiple customers and priorities. Most importantly, this role requires direct sales experience working with wholesale customers and distributors, with a proven ability to grow volume, improve profitability, and build senior-level customer relationships.This leader will partner closely with internal cross-functional teams and customer stakeholders to develop and execute strategies that drive profitable growth, strengthen customer partnerships, and improve in-market execution.What You'll Be Responsible ForLead, coach, and develop a team of 12, including Key Account Managers and customer-facing sales rolesDeliver revenue, volume, and profitability targets across a portfolio of regional wholesale customersBuild and maintain strong relationships with senior customer leaders and decision-makersCreate and execute customer growth strategies and joint business plansDrive distribution gains, promotional effectiveness, and share growth across key categoriesManage trade investment budgets and evaluate return on investmentPartner cross-functionally to deliver customer solutions and execute growth plansFoster a high-performing, inclusive team culture focused on accountability and developmentKey AccountabilitiesSales LeadershipBuild strong relationships with senior-level leaders across assigned wholesale customersUse customer, category, and market insights to influence assortment, pricing, and promotional decisionsIdentify growth opportunities and develop strategies to outperform the competitionLead forecasting discussions related to volume and trade investmentBusiness and Execution ExcellenceMeet or exceed sales and revenue targetsDevelop and execute customer strategies that deliver profitable growthManage trade spend effectively and make data-driven investment decisionsPartner with internal teams to maximize in-store and market executionCross-Functional LeadershipCollaborate with internal and external partners to build multi-year customer growth plansLead cross-functional efforts to solve customer challenges and unlock growth opportunitiesPeople LeadershipCoach and develop team members to achieve strong performance and long-term growthBuild an inclusive, accountable, and engaged team environmentRecruit, train, and motivate talent across the organizationPreferred LocationThe primary market area for this role is Kansas City, KS, or within a 40-mile radius of the major city airport. Candidates located in this market area will be strongly preferred. Candidates based in Philadelphia, PA, Minneapolis, MN, or Nashville, TN, will also be considered. Relocation support is available.Minimum QualificationsBachelor's degreeMinimum of 5 years of experience in sales, customer-facing account management, category management, shopper or consumer insights, analytics, trade funding, or marketingDirect sales experience working with wholesale customers, grocery wholesalers, distributors, or similar go-to-market partnersExperience managing customer relationships and driving sales results in a complex retail or consumer products environmentStrong analytical skills, including experience using internal and external data to make business decisionsProven people leadership experience, including coaching, developing, and motivating teamsStrong strategic thinking, planning, financial management, and decision-making skillsSelf-motivated, detail-oriented, and able to perform effectively in a fast-paced environmentAdvanced proficiency in Microsoft Word, Excel, and PowerPointAdditional ConsiderationsInternational relocation and international remote work arrangements outside of the United States will not be considered.Company OverviewWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary RangeThe salary range for this position is $126,700.00 - $190,100.00 / Annually. At General Mills we strive for each employee's pay at any point in their career to reflect their experiences performance and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.Reasonable Accommodation RequestIf you need to request an accommodation during the application or hiring process, please fill out our online accommodations request form by following this link: Accommodations Request.