Charges and Patient Accounting

Onshore Cerner Technical Consultant must have experience in performing AMS support for large healthcare including SLA & KPI based delivery, ITIL SCRUM based Operations and project delivery experience. Strong Cerner Functional Breadth, preferred experience in Delivery Role with Large US HealthcareCore Functional DomainsRegistration / ADTCharge Services / Patient AccountingClinical modules (FirstNet, CareAware, Nursing)Ancillaries (PathNet, RadNet, Pharmacy at least dependency level)Core Security (access, roles, audits)AMS Operations & ITILIncident, Problem, Change, Request (ITIL v3/v4)P1/P2 management and RCA ownershipSLA/SLO tracking and reportingKnowledge deflection and incident trend reductionOn call / after hours coverage modelSecurity, Access & Compliance AwarenessResolution of Incidents and Service Requests (RITM), preparing and presenting RCAs and problem and Knowledge Management.