Front Desk Agent

Company Overview Millennium Hospitality Management Group is a western-based management company dedicated to being a premier third-party management, investment, and ownership group for the hospitality industry nationwide. We focus on creating results-oriented leadership with spirited, well-trained associates who deliver memorable guest experiences, foster development growth for our team, and generate strong returns for our owners and investors. Summary 's Front Desk Agent position is vital in ensuring our guests receive exceptional service from check-in to check-out. Located in the US, this role contributes directly to our mission of providing positive hotel experiences and fostering guest satisfaction at our managed properties. Responsibilities 's responsibilities include welcoming guests, managing reservations, handling check-in and check-out procedures, responding to guest inquiries, maintaining front desk operations, and ensuring guest satisfaction. The role also involves coordinating with other hotel departments to deliver seamless service and support the hotel's overall operational goals. Qualifications Proven experience in hotel front desk or customer service roles Strong communication and interpersonal skills Ability to handle multiple tasks efficiently Knowledge of hospitality management systems is a plus Multilingual abilities are advantageous Professional appearance and demeanor Flexibility to work various shifts as needed High school diploma or equivalent required Preferred qualifications include previous experience with night audits and multi-line phone systems. Call-To-Action 's front desk team is eager to welcome a dedicated professional like you—join us in creating memorable stays and making a difference in our guests' experiences. Apply now to become part of our vibrant hospitality family! Job Type: Full-time Pay: $13.00 - $15.00 per hour Expected hours: 40 per week Benefits: Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Work Location: In person