Revenue Operations Manager

Company OverviewTENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation, and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the AI-Native MDR landscape.We’re a fast growing startup backed by industry experts and top tier investors led by Crosspoint Capital Partners and also backed by Shield Capital, DTCP (formerly Deutsche Telekom Capital Partners), Deepwork Capital, and the Florida Opportunity Fund. Seed round led by Andreessen Horowitz (a16z). As an early employee, you’ll play a meaningful role in defining and building our culture. Get in on the ground floor. We’re a small but well-funded team that just raised a substantial round – joining now comes with limited risk and unlimited upside.Culture is one of the most important things at TENEX.AI. Explore our culture deck at culture.tenex.ai to see how we embody it, prioritizing the irreplaceable collaboration and community of in-person work.About The RoleWe are looking for a Revenue Operations Manager to operate the day-to-day revenue operations function at TENEX as we scale. This role is foundational — you will be the first dedicated RevOps hire, owning the GTM tech stack, the integrity of our pipeline and forecast data, and building the systems and processes that will support TENEX through its next stages of growth.Reporting to the Director of Finance / Operations, you will serve as a hands-on operator and trusted partner across Sales, Marketing, Customer Success, and Finance — maintaining Salesforce administration, pipeline analytics, forecasting, quote-to-cash workflows, and GTM reporting. You will also play a key role in standing up scalable RevOps processes from the ground up.If you’re excited about building out the RevOps function at a fast-scaling, AI-native company, this is the role.Core ResponsibilitiesSystems & DataConfigure and maintain Salesforce as the GTM system of record, including page layouts, validation rules, automation, and user managementEnsure data integrity across all GTM systems — account, contact, opportunity, and product hygiene — with clear rules of the road and ongoing monitoringBuild and maintain integrations between Salesforce, marketing automation, finance/ERP, and customer success platformsPipeline, Forecasting & ReportingOwn the weekly pipeline and forecast cadence, including deal inspection and roll-up to leadershipBuild and maintain dashboards and reporting across the full funnel — lead-to-opportunity, opportunity-to-close, and post-sale expansion and retentionDefine and track the GTM metrics that matter — pipeline coverage, conversion rates, win rates, sales cycle, ARR, NRR — and make them trusted and accessiblePartner with FP&A to ensure alignment between RevOps reporting and management reporting, board materials, and the annual planQuote-to-Cash & Sales CompPartner with Finance to keep Salesforce-to-ERP workflows clean, auditable, and aligned with revenue recognitionBuild and maintain a scalable process — including evaluating and implementing CPQ tooling as needed — that produces accurate, fast, and audit-ready quotes and order formsManage the order-to-cash handoff between Sales, Finance, and Customer Success, ensuring clean bookings, billings, and provisioningLead commission plan administration in partnership with Finance, including plan documentation, calculations, and payout reviewProcess & GTM StrategyDrive automation and AI-enabled workflows across the GTM motion to improve efficiency, accuracy, and rep productivityEstablish best-in-class RevOps processes, playbooks, and documentation to support a scaling go-to-market organizationPartner with leadership on territory planning, quota setting, capacity modeling, and segmentationSurface insights from pipeline and customer data to inform pricing, packaging, segmentation, and territory decisionsExperienceBachelor’s degree in Business, Finance, Economics, Operations, or a related field5+ years of progressive experience in revenue operations, sales operations, or a related role, with significant time in SaaS, cybersecurity, or high-growth B2B environments preferredProven experience owning Salesforce administration and the broader GTM tech stack end-to-end in a high-growth companyDeep understanding of B2B SaaS pipeline mechanics, forecasting methodologies, and GTM metricsHands-on experience with Salesforce, marketing automation (e.g., HubSpot, Marketo), and outreach platforms; familiarity with CPQ tools a plusExperience with quote-to-cash workflows and Salesforce-to-ERP integrations preferred (Quickbooks, NetSuite, Rillet or equivalent)Advanced proficiency in Excel or Google Sheets; comfortable working with large data sets and building reusable reportingExperience with commission plan administration, territory planning, and quota settingSelf-starter who operates at both a strategic and hands-on level, with the drive to take initiatives from concept through executionClear and confident communicator, able to translate GTM data into actionable insights for sales, marketing, and executive stakeholdersNaturally curious, highly collaborative, and comfortable operating in a fast-changing environmentWhy Join Us?Opportunity to work alongside a talented, mission-driven team at the forefront of AI-driven cybersecurityDirect access to leadership with meaningful ownership over your work from day oneFirst dedicated RevOps hire — build the function and the team from the ground upCompetitive salary and benefits packageA culture of growth and development, with room to expand your scope as the company scales