Brokers Manager

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.Role DescriptionCore Responsibilities:Achieve monthly Managed Care Growth targets by identifying and developing assigned region with qualified and engaged agents, while supporting the success of their activity.Train engaged and developing agents on the organization’s value proposition; Agents should be proficient at differentiating value-based care versus traditional primary care models.Engage in educational interventions with agents to support collaborative agent relationships that can engage with grassroots and center related activities.Identify appropriate agents who are aligned with our mission, knowledgeable and culturally competent with our patient demographics and neighborhoods to engage in local grassroots and marketing lead generation opportunities in cooperation with the carrier partners.Quickly identify the Medicare Advantage sales leaders for each carrier in the counties clinical centers serve, including those agents most actively selling during the Special Enrollment Period/Lock-In season.Collaborate with regional internal growth partners in accomplishing growth targets by networking and coordinating events with Insurance Agents (IAs), General Agencies, Field Marketing Organization and local carrier leadership.Communicate, network, and negotiate with local insurance plan leaders on collaborative activities that mutually benefit the growth of both the carrier and the agent. Also, a key tactic is building local sales management relationships to where they agree to develop and support lead generation in our 5 mile radii of the centers.Establish and nurture relationships with key health insurance brokers, health plans and community influencers who have relationships with individuals on Medicare.Be a leader of our regional outreach teams in other capacities as needed, for example, training, CRM optimization, and special projects.Train Patient Relations Managers (PRMs) and Outreach Team members on how to compliantly engage, plan and collaborate with culturally competent, knowledgeable IA's to foster mutual growth in the catchment areas of health centers.Other duties as assignedWhat are we looking for?Education: Post secondary /high school education or specialized training, i.e., technical/vocational programs; bachelor’s degree required, MBA preferred.Experience: 5-7 years of prior relevant experience of sales and account management experience required; experience in operating independently, managing regional travel and multiple priorities; previous broker management experience preferred, but not requiredExperience Working On a Multidisciplinary Team PreferredBilingual Spanish preferred, but not requiredKnowledge of and related experience with Medicare & Medicaid preferredLocal managed care knowledge and relationships preferred, but not requiredMajor Account Management Experience PreferredAbility to travel >50% at various times of the year; ability to also engage in regular evening events and activitiesA problem-solving orientation and a flexible and positive attitudeUnique ability to neutralize, adapt and overcome external relationship issues for positive outcomesOutstanding networking and relationship management skillsStrong communication and public speaking skillsProven history of developing partners and/or relationships leading to business growthIncredible level of organization and reliability in a matrix environmentMicrosoft Office (Excel) and CRM (Salesforce) familiarityAnticipated Weekly Hours40Time TypeFull timePay RangeThe Typical Pay Range For This Role Is$66,330.00 - $145,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great Benefits For Great PeopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 05/30/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.