Maintenance Director - The Fairmont at Willow Creek

CWS Purpose: “Enhancing Lives the CWS Way”CWS ValuesHonoring Our Word Do what you say you will do.Employ thoughtful and careful consideration when making a commitment. Take ownership of your commitment. Follow through on promises consistently. Ethical Dealings are Paramount Do the right thing all the time, every time.Be open and honest in all situations, especially when it’s difficult to be so. Respect confidentiality and protect privacy. Put other employees, residents, and investors before yourself. Charge fair and appropriate fees to our investors. A Respect for People Treat others the way you want to be treated.Use honest, thoughtful, and specific communication. Be responsible for how you are heard. Be transparent and inclusive. Share information timely and consistently. Have empathy — search for the truth and be intentionally slow to understand. Requirement for Profitability and Sustainability Bring value to our employees, residents and investors in a company designed for the long term.Promote mindful spending. Be efficient. Be forward thinking. Grow with courage. Be team oriented. A Demand for Excellence with a Sense of Urgency Be intentional. Be accurate. Be timely. CARE.Go above and beyond. Get after it. Hold yourself and each other accountable. Inspect what you expect. Communicate what matters most. Delight the customer. CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis. Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities. What’s Your Purpose?Lead | Enhance | ResolveWhat You Will DoAs a Maintenance Director, you will effectively lead a maintenance team and actively participate in the maintenance of the physical condition of the entire community while promoting resident satisfaction. The ideal candidate should possess the following:Leadership: You will facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success. Quality Control: You will provide feedback to the team on their work, and aren’t afraid to roll up your sleeves to help with work orders and projects.Expense Management: You will review and analyze the property budget to ensure expenses are maintained within guidelines.CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.What Your Day Consists OfLead maintenance team membersEmbrace, engage, motivate and train team membersPrepare make-ready apartmentsComplete service requestsMaintain inventory and shop organizationPerform common area maintenanceLead preventative maintenance programParticipate in resident satisfaction programsCommunicate with customers, residents, investors, vendors, leadership, and CWS team membersLead and participate in the CWS Risk Management and Safety ProgramsWhat You Bring To UsHigh school diploma or GED (required)Yardi software experience (preferred)Microsoft Office and Outlook software experience (required)EPA, HVAC I & II, CPO and local certifications (required)Minimum 2- 4 years previous full-time work experience in apartment maintenance, or a trade that requires extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC (required)Possess a valid driver’s license and current automobile insurance (required)Own a basic set of hand tools (required)Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in EnglishBasic computer skillsAble to adhere to company policies, procedures, and practicesAble to establish and maintain effective working relationshipsAble to maintain a professional and ethical atmospherePossess supervisory/managerial skillsAble to perform work responsibilities at locations other than “home” propertyAble to travel within major metropolitan areas and may be required to attend company functions in other citiesAble to respond to emergency calls outside of normal business hours while setting the expectations for on-call rotations with team