Service Analyst (Entry Level)

Job Title: Service AnalystJob DescriptionThe role involves overseeing the lifecycle of hardware assets, specifically laptops, from procurement through deployment, maintenance, recovery, and secure disposal. You will ensure accurate tracking, compliance, and optimization of hardware resources across the organization.ResponsibilitiesManage the end-to-end lifecycle of hardware assets including laptops, desktops, peripherals, and mobile devices.Coordinate procurement, deployment, maintenance, recovery, and disposal processes using platforms like ServiceNow.Maintain accurate asset records and ensure compliance with internal policies and external regulations.Conduct regular audits and generate cleanup reports to ensure data integrity.Support daily asset deployment and recovery activities.Track incidents and tasks (e.g., RITMs, SCTASKs) and manage inventory levels.Collaborate with ITAM, EUC, and Service Desk teams to ensure smooth operations.Assist staff in understanding ITAM processes and tools.Promote internal best practices and ServiceNow learning initiatives.Interface with vendors for repairs, upgrades, and procurement.Collaborate with stakeholders to align asset strategies with business needs.Essential SkillsProficiency in Microsoft Office.Strong analytical, organizational, and communication skills.Functional knowledge of Apple and Windows operating systems.Additional Skills & QualificationsAbility to commit to the short-term assignment.Ability to follow work instructions.Eager to learn and be a part of the team.Team player who is driven to improve themselves.Work EnvironmentThis is an on-site role located at 701 Fee Fee Road, Maryland Heights, MO. The standard working hours are from 8:00 AM to 5:00 PM with a 1-hour lunch break. A laptop will be provided by the organization. The role requires a balance of desk work and being on your feet, with an approximate 50/50 split.Job Type & LocationThis is a Contract to Hire position based out of Maryland Heights, MO.Pay And BenefitsThe pay range for this position is $20.00 - $22.00/hr.RequirementsEligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Maryland Heights,MO.Application DeadlineThis position is anticipated to close on May 31, 2026.About Aston CarterAston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.