Program Analyst, Platform Architecture

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.Section 1: Position SummaryThe Program Analyst will be responsible for overseeing and leading an exciting and dynamic backlog of business initiatives. This individual will partner with business stakeholders to ensure appropriate prioritization and delivery of the firm’s highest priorities.Section 2: Job Functions, Essential Duties and ResponsibilitiesResponsible for overall management of the project/feature portfolioFormulate, organize, and monitor interconnected projectsIdentifies risks across projects & features, takes action to mitigate, and suggests adjustments to resource usage accordinglyResponsible for coordinating monthly readouts on software capitalization statusProvide business input to quarterly status readouts for managementOversee the feature management software implementation and continue to support and evolve its usagePartners with key business stakeholders from various channels to ensure knowledge of requests and relative priorityPromotes ongoing customer engagement via various methods including monthly release readoutsParticipates in overall agile organizational assessment and advocates for alignment between Ascensus business unitsFosters an appropriate culture of continuous learning and continued agile maturityLeads with a “inspect and adapt” philosophy across all interactionsResponsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture. Assist with other tasks and projects as assignedSupervision Manage projects with established timelines and/or budgetsSection 3: Experience, Skills, Knowledge Requirements Bachelor’s Degree requiredA minimum of 7 years of business experience is preferred but not requiredA minimum of 2 years Agile/Scrum processes and best practices preferredA minimum of 5 years of program management experience is preferred but not requiredExperience with web-based applications and interface conventionsProficient with MS Office: Word, and Excel, as well as working with industry-standard agile tools (e.g., JIRA, Aha!, Confluence)Familiarity with financial systems and participant transaction processing is preferred, in particular 529 Plans and retirement productsDemonstrated success in facilitating / leading meetings with stakeholders and a strong ability to influenceStrong communication skills, especially the ability to translate technical terms into business terms as well as with written documentation. Must be detail-oriented and analyticalMust possess the drive to solve problems and improve inefficient processes; lead the team to think of creative/innovative solutions. The Program Analyst role is a highly visible position among management and is a key business partner with multiple business stakeholders. This role is an integral part of the overall delivery teams, partnering with technology and product leads to ensure maximum overall program delivery. The criticality of this role is the incumbent 's ability to build relationships and be influential. They will also be able to successfully prioritize work across a series of constituents and remain adaptable due to changing business dynamics in a fast-paced environment. The ideal candidate will be able to demonstrate the ability to work in a fast-paced agile environment and has prior experience with program management tasks. Proven ability to quickly grasp information and independently produce resultsWe are proud to be an Equal Opportunity EmployerBe aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.