Service Manager - Executive Role - MEP Firm

Take on a leadership role with one of New England's top MEP firms!Great opportunity for career advancement and development!About Our ClientThis position is with a medium-sized mechanical contractor established almost 10 years ago and has grown exponentially over the last few years. They specialize in Mechanical and HVAC projects throughout commercial, academic, life science, healthcare, and hospitality.Job DescriptionSupervise, mentor, and support a team of 20 HVAC service techniciansLead the team to schedule and prioritize service calls to maximize efficiency and response timesEnsure high-quality workmanship and adherence to safety standardsHandle escalated customer concerns and maintain strong client relationshipsMonitor key performance metrics (KPIs) and implement improvementsManage inventory, tools, and service vehiclesCollaborate with sales and installation teams for seamless operationsMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Successful ApplicantA successful Service Manager - Executive Role should have:5+ years of experience in HVAC service, with at least 2 years in a leadership roleStrong knowledge of commercial HVAC systemsProven leadership, communication, and organizational skillsAbility to manage multiple priorities in a fast-paced environmentWhat's on OfferCompetitive salary based on experiencePerformance-based bonusesHealth, dental, and vision insurance401(k) with company matchPaid time off and holidaysCompany vehicle or vehicle allowanceContactSavannah SullivanQuote job ref