Residential Luxury Concierge FT/PT

Are you a self-motivated, happy, friendly professional and enjoy being the first point of contact in a luxury setting? If yes, a concierge position may be right for you. Seeking the right candidates for various positions we have available both PT and FT. Locations are accessible via public transportation and there is parking available. Positions Available: Full Time: 7am - 3pm - Days to be determined 3pm - 11pm - Days to determined Part Time Weekends: 7am - 3pm 3pm - 11pm The concierge is the first impression of a luxury residential building. They should project a consistent image that compliments the property through appearance, service orientation, performance, and personality. Responsibilities Welcome residents and their guests upon entrance Act as the point of reference for residents who need assistance or information and attend to their wishes and requirements Understand residents needs and provide them with personalized solutions Acquire extensive knowledge of the premises Keep property management and Highbridge management informed of the day to day movement in the building Answer the phone and emails in a polite and professional manner Respond to complaints and find the appropriate solution Skills Proven experience as concierge; experience in customer service or relevant role is an advantage Excellent communication skills Polite and confident with a great deal of patience Ability in multitasking and time-management Aptitude in resolving issues Sense of humor For additional information, please visit our webpage: www.highbridgeconcierge.com Job Types: Full-time, Part-time Pay: $19.50 - $20.50 per hour Benefits: 401(k) matching Health insurance Paid time off Referral program Schedule: 8 hour shift Day shift Evening shift Night shift Overnight shift Experience: Customer Service: 3 years (Required) Hospitality: 3 years (Required) Ability to Relocate: Boston, MA: Relocate before starting work (Required) Work Location: In person