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Office Coordinator

Office Coordinator The Office Coordinator is responsible for balancing administrative tasks, volunteer engagement in the Giving Factory lobby, and general production assistance, while offering a high level of customer service to visitors to our building. This is an in-person role with a Tuesday-Saturday schedule. The Office Coordinator will support the Massachusetts market by greeting, directing, and assisting all visitors and volunteers; answering and triaging calls to the main number; answering and directing emails to the main inbox; and preparing volunteer nametags. They will support the Massachusetts market by maintaining our lobby and common office spaces, ensuring staff supplies are available, preparing conference rooms for stakeholder meetings, assisting the [Madison's title] with staff and board meeting facilitation, and other administrative support tasks as needed. The Office Coordinator represents the organization and models and leads a positive "One Cradles" culture, underpinned by Cradles to Crayons' Cultural Values and Norms. Job responsibilities include reception and volunteer support, office coordination, and other responsibilities. Required experience/knowledge/skills/abilities include a bachelor's degree or equivalent work experience, proficiency with Microsoft Office suite, strong attention to detail and organizational skills, and ability to communicate with co-workers, volunteers, vendors, and stakeholders in a courteous and professional manner. Compensation and benefits include an estimated base salary of $24.00/hour, health benefits, a monthly cell phone and internet usage stipend, employer-sponsored short- and long-term disability and basic life insurance, retirement plan matching, and an annual professional development stipend.