Programmer / IT Engineer - Process & Development

Job Description WHY ACGBuild your future at ACG: grow your income, advance your career, gain certifications, and achieve long‐term stability with great benefits.HIRING COMPANY DESCRIPTIONACG is a fast‐growing, family‐minded small business built on ownership, discipline, and results. We're a team that values clear communication, strong documentation, and follow‐through. Our roles move quickly and require people who are organized, emotionally mature, and comfortable with direct feedback. Most office positions require tech‐savvy skills and on‐site collaboration. If you take ownership, execute with consistency, and want real career and financial growth, you'll thrive here.JOB POSTINGJob Title: Programmer / IT Engineer – Process & DevelopmentReports To: IT ManagerEmployment Type: Full – timeClassification: SalarySchedule: Monday–Friday, 8:00 a.m.–5:30 p.m., with flexibility as requiredAbout the Role: Programmer / IT Engineer – Process & DevelopmentThe Programmer / IT Engineer – Process & Development is responsible for designing, programming, configuring, and maintaining ACG's internal systems and business processes, with Odoo ERP as the core platform. This role transforms operational workflows into standardized, documented, and measurable processes, develops KPIs and dashboards, supports cross‐department automation, and drives continuous improvement and system adoption company‐wide.Company Culture• High accountability and strong documentation• Direct communication and follow‐through• Comfortable with a fast pace and multiple deadlines• Ownership mentality; emotionally mature; accepts feedback• Tech‐savvy (Microsoft 365: Excel, Outlook, Teams, SharePoint)Compensation & Benefits• Compensation: Competitive (based on experience)• Paid Time Off (PTO): Accrued every pay period; increases with tenure• Paid Holidays: 7 full paid holidays annually• Half‐Day Holidays (Salaried): Christmas Eve & New Year's Eve• 401(k) Retirement Plan: 3.5% employer match• Profit Sharing (Salaried): Based on company performance and KPIs• Health, Dental & Vision Insurance: Available to eligible employeesWhat You Will DoAnalyze existing workflows across all departments and identify gaps and inefficienciesDesign and implement standardized business processes and SOPsConfigure, customize, and program Odoo ERP modules to support operationsDefine KPIs and build dashboards and reports for leadership and departmentsDocument processes, system configurations, and changes in alignment with QMS standardsTrain users on systems, processes, KPIs, dashboards, and Odoo usageMonitor adoption, provide follow‐up support, and drive continuous improvement initiativesSupport automation and data accuracy across operational systemsPerformance Metrics (KPIs)Process coverage and gap closureProcess adoption and compliance ratesKPI accuracy and ownershipDashboard utilization and effectivenessOdoo automation rate and system reliabilityTraining completion and system adoption metricsRequired ExperienceTechnical / FunctionalERP configuration and programming (Odoo preferred)Business process analysis and documentationKPI design and performance analyticsDashboard and report developmentSystems integration and automationMicrosoft 365 (Excel, Teams, SharePoint)Professional CompetenciesStrong analytical and problem‐solving skillsHigh accountability and ownershipProcess‐oriented and systems‐thinking mindsetAbility to communicate with technical and non‐technical usersStrong documentation and follow‐up disciplineContinuous improvement mindsetAbility to manage pressure, ambiguity, and multiple prioritiesWork Conditions & RequirementsPhysical: Prolonged computer work; occasional lifting up to 25 lbsEnvironment: Primarily office‐based; occasional site or vendor visitsTravel: Occasional local travel; minimal overnight travel as requiredTools, Systems & ResourcesCompany‐issued computer and peripherals.Microsoft 365 (Outlook, Excel, Teams, SharePoint)Odoo ERPSharePoint‐based QMSPPE required when visiting job sites (hard hat, safety vest, safety glasses, boots)Values, Guidelines & ComplianceAdherence to ACG core values: accountability, integrity, safety, teamwork, and continuous improvementCompliance with Employee Handbook, Safety Plan, and company policiesMandatory onboarding and self‐paced Odoo/QMS trainingDocumentation and keeping per Quality Management System requirementsDisqualifiersNo prior hands‐on HDD operating experience• Failure to comply with safety procedures• Unreliable attendance or lack of accountability• Inability to perform physically demanding outdoor work• Failure to complete required documentationCertificationsHDD Operator certification or equivalent industry credential• OSHA 10 or OSHA 30• First Aid/CPR• Utility locating or underground safety certifications Company DescriptionAt ACG, hard work leads to real results: career advancement, increased earning potential, certifications, mentorship, and long term stability. This is a fast paced, high expectation environment designed for people who want to grow quickly and intentionally.What you'll gain at ACG You'll receive support for training and role related certifications, plus access to professional mentorship focused on career development, leadership, and personal growth. We invest in people who want to improve in many areas of life, not just their job title.How we work ACG is a technology driven office environment. Successful candidates are tech savvy, comfortable using Microsoft Office 365 (Outlook, Excel, Word, Teams, SharePoint), and able to adapt quickly to digital tools and applications. Being intuitive with technology and systems is essential to succeed here.Who succeeds at ACG You take ownership, follow through, and execute. You're organized, disciplined with deadlines and documentation, emotionally mature, and comfortable receiving direct feedback. Bilingual Spanish–English and onsite commitment are key for most office roles.Company DescriptionAt ACG, hard work leads to real results: career advancement, increased earning potential, certifications, mentorship, and long term stability. This is a fast paced, high expectation environment designed for people who want to grow quickly and intentionally. \r\n\r\nWhat you'll gain at ACG \r\nYou'll receive support for training and role related certifications, plus access to professional mentorship focused on career development, leadership, and personal growth. We invest in people who want to improve in many areas of life, not just their job title. \r\n\r\nHow we work \r\nACG is a technology driven office environment. Successful candidates are tech savvy, comfortable using Microsoft Office 365 (Outlook, Excel, Word, Teams, SharePoint), and able to adapt quickly to digital tools and applications. Being intuitive with technology and systems is essential to succeed here. \r\n\r\nWho succeeds at ACG \r\nYou take ownership, follow through, and execute. You're organized, disciplined with deadlines and documentation, emotionally mature, and comfortable receiving direct feedback. Bilingual Spanish–English and onsite commitment are key for most office roles.