Office Administrator

DescriptionR|O|C Physical Therapy is a community-oriented organization dedicated to serving our patients. We are seeking a highly organized, dependable, and responsible full-time Office Administrator who is bilingual in Spanish and English. This individual will play a key role in delivering exceptional customer service and ensuring a positive experience for every patient.We offer excellent benefits including:401(k) with employer matchHealth, dental, and vision insuranceCompany-paid life insurancePaid time off and paid holidaysFlexible schedule – no weekendsSick timeRequirementsBilingual in Spanish and English.Primary ResponsibilitiesProvide exceptional customer service and ensure patient satisfactionBuild and maintain patient cases in the EMR systemSchedule patients and manage the call list efficientlyVerify patient insurance as directed by the Office ManagerCollaborate with the billing department on patient accountsTrack and submit authorizations and Sign POCsMonitor Medicare tracking requirementsCollect co-pays, coinsurance, and deductiblesEstablished in 2018, R|O|C Physical Therapy has become a trusted choice for outpatient physical therapy. We take pride in delivering exceptional care and personalized service, supported by our team of highly skilled and talented therapists who are committed to helping patients achieve their goals and improve their quality of life.We bring a hometown feel to our clinic, creating a welcoming atmosphere while maintaining a dedicated focus on meeting each patient's unique needs.J-18808-Ljbffr