Computer Support Associate/IT Desktop Support

Computer Support Associate – ContractLocation: Onsite, 4+ days/weekContract: 3–4 months, with potential long-term extension for strong performanceShift: 1st Shift, approximately 7:30 AM–4:00 PM (flexible)Hours: 40 hours/weekExperience: 1+ year preferred; recent graduates encouraged to applyPhysical: Must be able to lift 25–30 lbs. and move computer equipmentResponsibilities:Provide onsite desktop, hardware, software, printer, and end-user support.Perform break/fix troubleshooting, computer imaging, deployments, and equipment moves.Support conference rooms, asset lifecycle management, inventory, and smart-hands activities.Resolve ServiceNow tickets using established procedures and knowledge-base articles.Maintain accurate asset records, documentation, inventory, and service logs.Collaborate with IT teams on troubleshooting and projects while maintaining strong customer service.Top Must-Haves:Hardware/software break-fix troubleshooting and customer service.Ability to work collaboratively in a team environment.Strong communication skills with a willingness to learn.Visa sponsorship is not available now or in the near future.Must-Haves1+ year of IT/Desktop Support or relevant technical experience; recent graduates may be considered.Hands-on hardware/software break-fix troubleshooting experience.Experience with desktop/laptop, printer, peripheral, and basic network troubleshooting.Ability to provide strong customer service and end-user support.Good communication and teamwork skills.Willingness and ability to learn new technologies and processes.Comfortable with onsite/manual work, including moving equipment weighing 25–30 lbs.Ability to work onsite 4+ days/week, 40 hours/week, on 1st shift.No visa sponsorship available.