Automotive Recall Technician

Automotive Recall TechnicianStonewall, LAQuick SnapshotJob Type: Full-time Pay: $18 - $30 / Hour Schedule: Monday - Friday (Rotating Saturdays) Benefits: Medical, Dental, and Vision Insurance About Allstar Ford StonewallAllstar Ford Stonewall is a leader in the Shreveport, Bossier City and Stonewall areas for vehicle safety and manufacturer compliance. Our Service Department is dedicated to ensuring every Ford on the road meets the highest safety standards. Because of our high volume of recall and safety campaigns, we are looking for a specialized Recall Technician who excels in diagnostics and efficient, high-quality repair execution. Job DescriptionAllstar Ford Stonewall is seeking an Automotive Recall Technician. This is a specialized role focused specifically on performing manufacturer-mandated recall work and associated diagnostics. You will be the dealership's "Recall Expert," staying up-to-date on all Ford safety bulletins and technical service bulletins (TSBs). This position requires a technician who is highly organized, possesses strong diagnostic skills, and can maintain a high level of productivity while adhering strictly to OEM repair procedures. If you enjoy a steady, predictable workflow of technical repairs, this is the perfect role for you. A unique aspect of this position is its hybrid nature: you will perform repairs within our state-of-the-art service center and also operate as a Mobile Service Technician. Job TypeFull-time ScheduleMonday through Friday Rotating Saturdays No SundaysPay$18 - $30 / HourWork RequirementsAbility to commute to Stonewall, LA required Hybrid position - On-site and mobile repairs Valid driver's license with a clean driving record Ability to pass a background check and drug screening Previous professional automotive repair experience (Ford experience strongly preferred) ResponsibilitiesSpecialized Recall Execution: Perform all manufacturer recalls, safety campaigns, and technical service bulletins (TSBs) with 100% accuracy. Diagnostic Precision: Utilize Ford diagnostic software (IDS/FDRS) to identify required software updates, module programming, and hardware failures. Quality Assurance: Ensure all recall work is performed according to Ford's "Fixed Right First Time" standards to prevent repeat visits. Documentation: Provide detailed and accurate reporting of all recall completion steps for warranty submission and customer records. Parts Coordination: Work closely with the Parts Department to ensure all necessary recall kits and components are available for scheduled repairs. Safety Compliance: Adhere to all shop safety protocols while handling high-voltage components or complex structural repairs. Qualifications2+ years of experience in a dealership or high-volume service environment. Strong diagnostic aptitude and the ability to follow complex technical instructions. Proficiency with computer-based diagnostic tools and vehicle module programming. High attention to detail and a commitment to vehicle safety. Self-motivated with a focus on maintaining high "hours per day" productivity. Ownership of professional automotive tools. Why Join Allstar Ford StonewallPredictable Workflow: A constant stream of recall work ensures you stay busy and maximize your earning potential. Specialized Training: Become a subject matter expert with paid Ford factory training and certifications. Modern Equipment: Access to the latest diagnostic tablets and programming technology. Stable Environment Join a community-focused team with the backing of the established Allstar brand. BenefitsMedical Insurance Dental Insurance Vision Insurance 401(k) Retirement Plan 401(k) Company Match Paid Time Off (PTO) Paid Holidays Employee vehicle purchase and service discounts AC/HEATED REPAIR FACILITY Equal Opportunity Employer StatementAllstar Ford Stonewall is committed to providing equal employment opportunities to all employees and applicants for employment. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law.