Service Dispatcher

Service Dispatcher Power Systems DivisionAt Wolter, we're more than just a companywe're a team dedicated to excellence, innovation, and customer success. We're looking for a Service Dispatcher to join our Power Systems Division, ensuring field technicians are efficiently assigned, response times are optimized, and customers receive top-tier service.If you're highly organized, detail-oriented, and thrive in a fast-paced environment, this is the perfect opportunity for you!Why Wolter?Competitive Compensation We recognize and reward your expertise.Career Advancement Clear paths for growth and professional development.Continuous Learning Ongoing training and tuition reimbursement.Comprehensive Benefits Package:Medical, dental, and vision insurancePet insurance Because we care about your furry friends tooLife insurance and 401(k) with company matchGenerous Paid Time Off (PTO)Key Responsibilities:Monitor service calls and ensure all jobs are assigned and completed on schedule.Respond to customer calls and coordinate with field technicians.Communicate schedule updates and changes to customers as needed.Work closely with the Parts Department to manage orders and schedule return visits.Issue repair orders for new jobs and scheduled maintenance.Review open job statuses daily to ensure timely completion and closure.Assist field technicians with non-technical questions or concerns.Support the SM Coordinator in scheduling service maintenance and maintaining accurate records.What We're Looking For:Strong organizational and multitasking skills.Excellent communication and customer service abilities.Proficiency with computers and scheduling systems.A positive attitude and commitment to Wolter's mission and values.Join a company where your contributions matter, teamwork is valued, and your career can grow. Apply today and become part of Wolter's success!We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen results.Learn more about us at www.wolterinc.com!Our mission is to move, store, and power the world more efficiently. You're part of a team that is connected like family and committed to making an impact.