Salesforce SaaS Platform Administrator (Oakland County)

Job: Salesforce SaaS Platform AdministratorLocation: Oakland County, MI (Onsite)Duration: 2+ YearsJob Description:Managed daily administration, configuration, and support of Salesforce SaaS platform environments.Maintained platform reliability, security, integrations, and overall system performance.Administered user accounts, profiles, roles, permission sets, and security access controls.Configured Salesforce applications including objects, workflows, validation rules, reports, and dashboards.Built and maintained Salesforce Flows and automation processes to improve operational efficiency.Supported integrations with external systems using Salesforce APIs, REST/SOAP services, and middleware tools.Performed data management activities including data imports, exports, cleansing, and maintenance.Troubleshot Salesforce platform issues, user access problems, integration failures, and system errors.Collaborated with business stakeholders and technical teams to gather requirements and deliver scalable solutions.Provided advanced end-user support, training, and guidance on Salesforce best practices.Created and maintained technical documentation, configuration documents, and support procedures.Assisted with release management, testing, deployment, and production support activities.Worked closely with cross-functional teams to implement enhancements and support project deliverables.Ensured compliance with security, governance, and organizational standards within the Salesforce environment.Utilized strong analytical and communication skills to translate business requirements into technical solutions.Preferred candidates will hold relevant Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder, or Cloud Consultant.