Application Programmer (Salesforce Marketing Cloud)

Company DescriptionEAGLE AGE CONSULTING, based in Hanover, Maryland, is dedicated to delivering innovative solutions tailored to meet the diverse needs of its clients. With its central location, the company supports a wide range of industries and partners to achieve optimal business outcomes. EAGLE AGE CONSULTING fosters a collaborative environment, empowering its team to drive impactful results through expertise and innovation.Role DescriptionThis is a full-time hybrid role for an Application Programmer specializing in Salesforce Marketing Cloud, based in Baltimore, MD . The role provide technical services in developing, customizing, configuring, and supporting Salesforce Marketing Cloud. The resource will provide the following:-Configure and support Salesforce Marketing Cloud, including Email Studio, JourneyBuilder, Automation Studio, Content Builder, and Mobile Connect (SMS)-Assist with SMS enablement, including short code acquisition support, keyword configuration, opt-in/opt-out management, and compliance alignment-Develop automated journeys, triggered sends, and scheduled communications across email and SMS-Build and maintain data extensions, SQL queries, and audience segmentation-Implement dynamic and personalized content using AMP script-Support integrations between Marketing Cloud and State of Maryland systems-Troubleshoot campaign, SMS, data, and automation issues-Follow State of Maryland governance, security, privacy, and approval processes-Produce basic technical documentation and support knowledge transfer-Adhere to all security, change control, and MHBE Project Management Office (PMO) policies, processes, and methodologies.Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours.Minimum QualificationsA minimum of three (3) years of experience in Salesforce Marketing Cloud development.Hands-on experience with AMP script and SQL in Marketing Cloud.Experience implementing or supporting SMS messaging, including consent management.Familiarity with regulated or public-sector environments (PIl, compliance, security).Ability to work effectively in a staff augmentation role under state direction.Experience with Mobile Connect, SMS compliance, and short code provisioning processes.Experience supporting government agencies or health organizations.Knowledge of accessibility standards (c.g., WAG / Section 50g).Experience integrating Marketing Cloud with Salesforce.Preferred QualificationsA minimum of five (5) years of Salesforce experience in Marketing Cloud development.Salesforce Marketing Cloud Developer or Consultant certification.Experience with MobileConnect, SMS compliance, and short code provisioning processes.Experience supporting government agencies or health organizations. Knowledge of accessibility standards, e.g., WCAG / Section 508.Experience in integrating Marketing Cloud with Salesforce CRM.