Optometric Technician

Job Title: Optometric Technician Location: Gaffney, South Carolina Company: Poole Family Eye Care About Us: Poole Family Eye Care is a family-owned optometry practice with over 30 years of dedicated service to our community. We pride ourselves on offering personalized care and high-quality optical products, while maintaining a warm, friendly atmosphere. Our long-standing reputation is built on trust, integrity, and a commitment to enhancing our patients' vision and overall well-being. Position Overview: We are looking for a dynamic and enthusiastic Optometric Technician to join our team. The ideal candidate will be a positive and reliable team player with strong interpersonal and customer service skills. Previous experience is preferred but not required. If you have a passion for patient care and a keen eye for detail, we want to hear from you! Key Responsibilities: Take patient histories and perform pre-testing Work with the front desk to ensure patients are seen in a timely manner and have received all necessary testing prior to being seen by the doctor. Assist doctor by performing any necessary special testing Maintain and organize testing and exam rooms Coordinate with specialists on referrals and follow up to obtain notes and updates Collaborate with team members to achieve practice objectives and contribute to a positive work environment. Cross-train on front desk operations, including: Answering phone and scheduling appointments Check-in and check-out processes Checking insurance eligibility Handle insurance and private pay transactions accurately and efficiently Assist with optical services as needed, including: Assist customers in selecting eyewear products, including glasses/contact lenses based on lifestyle needs, prescription, and preferences Provide excellent customer service, addressing inquiries and resolving issues to ensure a positive shopping experience Qualifications: Previous experience or customer service background is preferred but not required. Strong interpersonal and communication skills with a positive attitude. Ability to multitask and handle various responsibilities simultaneously. Comfortable discussing patient's financial responsibilities and collecting amounts due Reliable and punctual with a commitment to maintaining high standards of customer service. Critical thinking skills to address customer needs effectively. Enthusiastic about working in a team-oriented environment and contributing to practice success. Why Join Us? Competitive salary and incentive opportunities. Comprehensive training and development programs. Friendly and supportive work environment. Opportunities for career growth and advancement within the company. Job Type: Full-time Pay: From $15.00 per hour Expected hours: No more than 40 per week Benefits: Employee discount Paid time off Schedule: 8 hour shift Day shift No nights No weekends Experience: Optometric Technician: 1 year (Preferred) Ability to Commute: Gaffney, SC 29341 (Required) Ability to Relocate: Gaffney, SC 29341: Relocate before starting work (Required) Work Location: In person