Benefits Configuration Specialist

Benefit Configuration SpecialistJobs to be Done (Zero-Defect Focus)Implementation & Configuration (The "Build" Phase) ● Technically set up and configure a business's existing benefits plans and enrolments fromthe Summary Plan Description (SPD).● Translate complex plan logic (age effective dates, GI/EOI triggers, rate rounding) intosystem field selections with flawless accuracy.● Execute critical, backend configuration changes and policy updates that require expert-level permissions.Ongoing Support & Maintenance (The "Sustain" Phase)● Act as the primary contact to troubleshoot enrolment, deduction, and eligibilitydiscrepancies that stem from configuration errors.● Drive Annual Plan Renewals, ensuring the system rebuild for the new year is accurate andtimely.● Conduct training and enablement to client administrators on configuration-related platformfunctionality. Skills Required● Expert-level knowledge of core benefit plan administration rules (e.g., Guaranteed Issue,EOI, Dependent Rules, Age Reductions, Tier Logic) to ensure zero-defect configuration.● 2−3 years of demonstrated experience in analytical roles requiring technicaltroubleshooting, complex financial analysis, and uncompromising attention to detail inconfiguration and data handling.● Advanced understanding of complex financial and payroll concepts (money movement,payroll taxes, payroll liability, and payroll forms) to correctly integrate benefits logic.● Meticulous system configuration skills using deep platform tools, coupled with strong datavalidation skills (Excel proficiency is necessary for auditing input data quality).● Consultative Communication: The ability to communicate complex, technical systemconfiguration solutions and resolutions clearly to customers.● Bookkeeping & Payroll Experience (Strongly preferred).● Payroll processing support Experience (Strongly preferred).● Customer Service or Account Management background (Preferred).