Front Desk Receptionist (Dermatology)

At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother. Patient First | Caring | Accountability | Trust | One Team | Growth Dermatology Associates of Knoxville (DAK) offers state-of-the-art specialized procedures in Mohs surgery, aesthetic skin care and general dermatology.Do you have a strong background in customer service and a passion for working with patients of all ages? DAK is currently looking for a Medical Receptionist in our general dermatology clinic. This position will be working alongside some of the top Clinicians in the area.The Front Desk Receptionist is responsible for greeting patient s and completing their check-in and check-out process . The Receptionist will e nter new patient information into the compute r and r eview patient charts for accuracy and verification, en sure all signatures have been obtained , and collect pa yments as necessary .Responsibilities Duties/Responsibilities: Greet each patient in a pleasant and professional manner . Screen calls, schedules appointments and referrals . Take accurate , concise phone messages . Enter complete patient demographics when making appointments . Evaluate chart data to verify all information has been received, completed and signed . Check- i n and c heck- o ut p atients . Track patients in the reception area and communicate with patients as needed . Proactively collect patient payments. Update product inventory weekly . Always treat patients with dignity and empathy. Fulfill inventory orders . As c loser – r un end of day reports & balance payment totals . Distribute incoming reports and correspondence in patient charts . Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately . Assist other staff as needed . Other duties assigned as deemed necessary by management . Qualifications Education and Experience: High School Graduate or GED (required) . 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred). Previous experience in Dermatology (pre ferred) Skills/Abilities Excellent customer service and communication skills . Knowledge of HIPAA standards. Must be able to manage multiple tasks simultaneously . Excellent organizational and time management skills. Ability to function well in a fast-paced and at times stressful environment. Detail-oriented Working knowledge of multi-line phone system . Able to operate standard office equipment ( i.e. computer, fax, copier, scanner, etc ) Intermediate computer skills and experience in EMR utilization Fluent in English . Ab ility to sort and file materials correctly alphabetically or numerically . Ability to travel to and provide coverage for other local offices as-needed . Physical Requirements Sitting, some standing, stooping and reaching . Manual dexterity sufficient to operate a keyboard . Correctable vision to 20/20 and hearing with in a normal range for telephone contacts . Lifting and carrying up to 30 pounds . Licensure/Certifications/Education Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits: Medical, Dental & Vision insurance – effective 1 st of the month after date of start Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1 st of the month following date of hire Company provided Basic Life/AD&D insurance Paid time off Paid holidays Retirement Savings account Employee discount on cosmetic services and products