Travel Field Service Technician 1

Job Description Travel Field Service TechnicianResound NetworksAre you someone who enjoys being on the road, staying active, and working hands-on? Do you want a role that offers independence, variety, and the opportunity to grow? Do you take pride in solving problems and delivering a great customer experience?If so, Resound Networks is looking for you.Resound Networks is a rapidly growing Internet Service Provider (ISP) serving cities and rural communities across multiple states. We are a team-driven organization focused on one mission: Get customers connected and keep customers connected.We are seeking a motivated and reliable Travel Field Service Technician to join our team. This role is critical to our success and directly impacts customer satisfaction across multiple markets. What You Should Know Up FrontThis is a travel-focused position — you will be on the road frequentlyTravel may include extended stays in other markets depending on business needsNo experience required — we will train youThis is not an office or IT desk jobThis role is physically demanding and requires working outdoors in various conditionsYou must be willing to work hard, adapt quickly, and represent the company professionally in different environmentsIf you're looking for routine and predictability, this is not the role.If you're looking for independence, travel, and growth, this is it.What You'll DoTravel to various markets to install internet service for new customersPerform service calls to troubleshoot and resolve customer issuesConduct site surveys to determine optimal installation solutionsInstall and configure equipment to ensure reliable serviceEducate customers on Wi-Fi performance and best practices for their homeEnsure all work meets Resound quality and safety standardsMaintain company equipment, tools, and inventory while travelingComplete all required documentation accurately and on timeWhat We're Looking ForWillingness and ability to travel extensivelyStrong work ethic and ability to work independentlyCustomer-focused mindset with strong communication skillsBasic computer and technical knowledgeProblem-solving and troubleshooting abilityGood judgment and decision-making skillsAbility to adapt quickly to new environments and challengesPreferred Experience (Not Required)Cable, telecom, or low-voltage experienceGeneral labor, construction, or maintenance backgroundMilitary or field service experienceCustomer-facing experienceWhy Resound Networks?Paid training — no experience requiredOpportunity to travel and work in multiple marketsClear path for growth and advancementA fast-growing company with long-term career potentialA team that values accountability, quality, and performanceIf you're ready to work hard, travel, learn a valuable skillset, and be part of a team that delivers real impact every day, we want to hear from you.Company DescriptionResound Networks LLC is a growing internet service provider (ISP) serving over 500 communities across 8 states. Resound offers reliable and affordable high-speed internet services to residential and business customers. We are looking for a dynamic individual to join our growing team.Company DescriptionResound Networks LLC is a growing internet service provider (ISP) serving over 500 communities across 8 states. Resound offers reliable and affordable high-speed internet services to residential and business customers. We are looking for a dynamic individual to join our growing team.