Revenue Analyst

Overview Description:This is a part-time role (24hrs per week)This position collaborates with others as needed, analyzes data from a variety of sources, and validates billing information is compliant with the contract, laws, regulations, and policies to produce customer bills that are accurate and timely.This position will work with individuals from various Front, Middle, and Back Office groups, (Power and Transmission Account Management, Power Generation, Transmission Marketing, Legal, Rates, Energy Efficiency, Office of the Chief Financial Officer, and the Chief Risk Officer) allowing for a unique perspective.Provide accurate, understandable, and timely billing services to customers under the Power and Transmission rate schedules and customer contracts, other laws, regulations, and policies. Analyze metering, contract, scheduling, and various other documentation used to bill for various products and services per billing schedules in a timely and accurate manner. Explain and communicate with personnel and external customers on billing, metering, or contractual processes and issues. Respond and resolve customer inquiries via emails, phone conversations, or customer meetings; escalate more complex inquiries to the workplace manager as needed.REQUIREMENTSEducation & Corresponding Experience:Bachelor of Science Degree in Business Administration, Finance, Accounting or Computer Programming is preferred.5 years of analysis experience in a fast-paced environment in a financial analytical capacity is required.Experience must include familiarity with basic and some complex accounting and finance concepts and knowledge of procedural controls and data validation techniques.Required Technical Skills & Experience:Strong analytical/critical thinking skills.Demonstrated experience providing excellent communication and customer service to internal and external customers.Preferred Skills & Experience(optional):Prior electrical utility billing experience.Ability to get up to speed quickly working with various systems and customer specific information/data to generate bills.Intermediate or advanced Excel skills.User level experience with SharePoint, sufficient to maintain documentation.