Student Services Technician (Short Term)

How to Apply Please apply by visiting our link, jobs.maricopa.edu DIRECTIONS: 1. Select the link to access our careers site. 2. Sign In to access your account or if you are not an existing user select the New User link to create one. 3. Review the job description and select the Apply button to begin your application. https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=317940&PostingSeq=1 Hiring Salary Range $18.48 - $20.67/per hour DOE Grade 107 Work Schedule The standard work schedule will be Monday - Friday 8:00am - 5:00pm during the Academic Year. 7:00am - 6:00pm during the Summer Months This position offers remote work allowing employees a combination of onsite and work from home options. Work Calendar 12 Months Funding Information This is a short term assignment with a projected end date of 06-30-2023 with renewal based on available funds and the needs of MCCCD. Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us What's Currently Happening at Maricopa Many of our campuses have received grant awards through the National Science Foundationto improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program). Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance One of the largest community college systems in the country 2020 Healthy Arizona Worksites Program recipient Named 19th Best Employer for Women by Forbes 2019 No. 42 in Arizona’s Best Employers Benefits The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community. Benefits & Perks Options Paid observed federal holidays & additional paid time off throughout the year Arizona State Retirement System (ASRS) & 12% Employee Contribution Match Paid vacation, sick, and personal time (if applicable) Multiple health and dental insurance coverage plans Virtual: Reach a doctor 24/7 Flexible Spending Accounts (FSA) Maricopa Perks & Gears Discount Program Employee assistance program (EAP) $4,000 Annual professional development growth funding (if applicable) Tuition reimbursement for employee and dependents (if applicable) Revised summer work schedule Maricopa Employee Health & Wellness Program Employee recognition opportunities Public Service Loan Forgiveness Job Summary Provides a full range of support services in the International Education Office and Rio’s Welcome Desk related to student service program support, triage, information resource referrals, international education, enrollment services. Responsible for Admissions and Registration of international students including interpreting college, district and federal policies related to the admission and enrollment of the international student population. Requires excellent customer service skills and the ability to communicate with diverse populations. Essential Functions 50% - Assists with planning, coordination, processing, and implementation of student service programs and triage for the Welcome Desk and International Education 40% - Admits and registers international and other student by phone, email and in person; tracks and enters student information into SIS; ensures accurate data entry and maintains confidentiality of student records; assists students with college admissions and registration policies and procedures as well as federal requirements, course selection, prerequisite verification, technology and resolves student issues; Provides information and technical assistance regarding program guidelines and applicable laws, policies, rules, and regulations 10% - Processes request from international students for transcripts and verifications of enrollment; Performs other duties as assigned Minimum Qualifications High school diploma or GED and one year of clerical, administrative office support or related experience. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications A. Associate degree or higher B. Experience working with College, District and federal regulations, policies and procedures C. Experience working in a high volume office providing customer service to diverse student populations while maintaining confidentiality D. Experience working in a college or university setting E. Excellent verbal and written communication skills F. Computer experience: MS Office, Google Suite, SIS G. Experience working with a team and independently Special Working Conditions Licenses, Registrations, or Certifications: Possession of a valid State of Arizona Class D Driver’s License and/or a GED Examiner certification may be required for some assignments. ADA and other requirements: Positions in this class typically require: fingering, talking, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working Conditions: Work is routinely performed in an indoor, office environment. Posting Close Date Open until filled. Applications received after the review date may not be screened. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado Title IX/504 Coordinator is O. Tafari Osayande, o.tafari.osayande@riosaldo.edu, 480-517-8196. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. Job Type: Full-time Pay: $18.48 - $20.67 per hour Benefits: Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance Schedule: Monday to Friday Work Location: In person