VP, Insights - Remote

For our client, we are seeking a VP Insights - Remote to join the team of a leader in the Finance & Insurance space. This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a regulated financial services environment.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $134,500 – $174,900 annuallyResponsibilities Conducts and analyzes market research to inform strategic decisions Orchestrates monthly Payments Index strategy and report development Leads organizational client feedback processes to enhance business operations Maintains visibility on client satisfaction to exceed Velera goals Oversees the RFP process, including strategy development and response creation Expands relationships with industry analysts for insights supporting growth initiatives Manages quarterly updates on Key Risk Indicators from a marketing perspectiveQualifications Bachelor's Degree in related field or equivalent experience required Master’s degree is preferred 12 years of card industry-related experience required 10 years in banking, credit union, or financial technology industry required 10 years of management experience with a proven track record of leadership and results Experience with sales automation software preferred Advanced proficiency in Microsoft Office suiteBenefits Competitive wages Medical with telemedicine Dental and Vision insurance Basic and Optional Life Insurance Paid Time Off (PTO) 12 Paid Holidays 401k with employer match Tuition Reimbursement Wellness program Mental Health and Well-being support through Employee Assistance Program (EAP)Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.