Receptionist/Scheduling Coordinator

Description:Join a team where your work truly makes a difference.At Amada Franchise Inc., we are committed to providing exceptional care and support to our clients, employees, and franchise partnersand it starts with the people who keep our offices running smoothly.Were looking for a highly organized, service-driven Office Coordinator & Receptionist to be the welcoming face of our corporate office and a key partner in daily operations. This position is located on-site at our San Clemente headquarters, where youll work a consistent Monday through Friday schedule from 8:00 AM to 5:00 PM as part of a collaborative office environment.Why Join Amada?This is more than an administrative role. It is an opportunity to:Make a direct impact on caregivers, seniors, and familiesBe part of a mission-driven, values-based organizationContribute to a growing and respected senior care brandWork in a collaborative, service-focused environmentComprehensive Benefits Package Includes:Amada is committed to supporting the health and well-being of our employees. We offer a comprehensive benefits package, including:100% employer-paid medical coverage on the base plan (employee only)Dental and Vision insurancePaid Time OffLife and AD&D insuranceVoluntary Life and AD&D optionsShort-Term and Long-Term DisabilityEmployee Assistance Program (EAP)Flexible Spending Account (FSA)Health Savings Account (HSA)Voluntary benefits including Accident, Critical Illness, and Hospital coverageVoluntary Pet InsuranceWhat You'll Do:As the first point of contact, youll create a welcoming, professional experience while supporting both administrative operations and care coordination.Front Office & Customer ExperienceGreet visitors, employees, and partners with professionalism and warmthManage incoming calls, emails, and inquiriesMaintain an organized and welcoming office environmentOffice Operations & AdministrationHandle mail, packages, and office supply inventoryKeep common areas stocked and organizedSupport team members with administrative needs and IT coordinationScheduling & Care CoordinationCommunicate schedule updates with caregivers and clientsBuild strong relationships with internal and external stakeholdersEnsure timely, accurate coordination of care servicesDocumentation & SystemsMaintain accurate records in EMR systemsTrack caregiver attendance and client communicationsEnsure compliance with documentation standardsRequirements:What Were Looking For13 years of administrative, scheduling, or customer service experienceStrong communication and organizational skillsAbility to multitask in a fast-paced environmentProficiency in Microsoft Office (Axis Care experience is a plus)A positive, team-first attitude with a strong sense of urgencyPreferred AttributesStrong customer service mindset with a focus on creating a positive experience for employees, clients, and franchise partnersHigh level of professionalism, discretion, and ability to maintain confidentialityFriendly, polished, and professional demeanor as the face of the officeStrong sense of urgency and responsivenessHighly organized with strong attention to detailTeam-oriented with a collaborative mindsetAdaptable and flexible in a dynamic work environmentHigh level of accountability and follow-throughMake an Impact with AmadaIf youre looking for a role where your organizational skills and people-first mindset can shine, wed love to hear from you.Apply today and be part of a team dedicated to making a difference every day.Compensation details: 23-25 Hourly WagePI7009ce64abc7-26289-40475642