Global Head of Sales Operations & Enablement

About Centric SoftwareCentric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.Title: Global Head of Sales Operations & EnablementLocation: North America (Eastern time zone highly preferred)Scope: Global (North America, EMEA, APAC)OverviewWe are seeking a senior, high-impact leader to build and scale our global Sales Operations & Sales Enablement function. This is a strategic role responsible for unifying and optimizing sales processes across a complex, multi-solution, SaaS organization.This leader will bring both credibility and execution - someone who has evolved from a sales background into operations, understands how revenue organizations truly function, and can establish structure, discipline, and scalability across global teams.What You’ll DoBuild & Lead a Global Sales Operations FunctionDevelop and scale a best-in-class global sales operations and enablement functionDefine and implement standardized processes, methodologies, and operating rhythms across regionsServe as a key strategic partner for Sales, Finance, Marketing, Legal and our C – Suite team.Drive Post-Acquisition IntegrationLead the integration of newly acquired sales organizations into a unified operating modelConsolidate disparate CRM systems, tools, and processes into a cohesive structureCreate scalable frameworks for onboarding future acquisitionsOwn CRM, Data & Reporting ExcellenceOversee Salesforce strategy, architecture, and optimizationBuild robust dashboards, reporting structures, and forecasting frameworksEnsure data integrity and actionable insights across the revenue organizationEnable & Scale the Sales EngineDesign and implement enablement programs to improve productivity and performanceBuild and mentor a team responsible for supporting global sales executionCreate repeatable playbooks and methodologies that drive consistency and growthCollaborate Across the BusinessPartner closely with Sales, Revenue Operations, Marketing, Finance, and Product teamsAct as a central connector across functions to align strategy and executionInfluence and drive alignment in a highly matrixed environmentWho You AreLeadership presence & credibility: brings confidence, experience, and influence with senior stakeholdersBuilder mindset: thrives in ambiguity and has a proven track record of building functions from the ground upOperator with methodology: brings structure, frameworks, and a clear point of view on “how it should be done”Highly collaborative: able to work across diverse teams, regions, and personalitiesGlobal perspective: experience working across EMEA and APAC markets is strongly preferredExperience & Background10–15+ years in Sales Operations or Sales Enablement leadership rolesBackground in sales earlier in career strongly preferredDeep expertise in Salesforce (architecture, reporting, dashboards, process design)Proven experience integrating sales organizations post-acquisitionProven experience integrating sales organizations post-acquisitionExperience leading global teams and operating across multiple regionsDemonstrated success building and scaling teams, processes, and systemsWhat Success Looks LikeA unified, scalable global sales operating model across all business unitsClear, reliable forecasting and reporting across regionsA high-performing sales organization supported by strong enablement and operations infrastructureSeamless integration of acquired companies into a single sales ecosystemA fully built, high-impact global Sales Operations function recognized as a competitive advantageCentric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.