People Operations Program Manager

Overview In this role you will identify friction across the employee lifecycle and lead end-to-end redesigns, leveraging AI-driven improvements. You’ll architect a scalable tiered support model and drive cross-functional programs that enhance the people experience as Hadrian grows. You’ll use data to inform investments and partner with leaders to align people initiatives with business needs. This is a hands-on, impact-focused role in a fast-moving manufacturing environment with a mission to scale people operations alongside the company. Compensation / Benefitsmedical, dental, vision, and life insurance401krelocation support (where applicable)flexible vacation policyequityITAR-compliant environment Responsibilitiesdiagnose manual, repetitive processes and lead end-to-end redesigns with AI-enabled improvementsarchitect and implement a scalable tiered People support modeluse Jira Service Management and People data to surface trends and inform leadership decisionslead strategic People initiatives as a program management engine for high-priority projectsbuild and maintain playbooks, SOPs, project trackers, and knowledge basespartner with People Partners, Recruiting, Engineering, and Finance to align programs and manage cross-functional dependencies Key requirements5+ years in People operations, HR consulting, or program management with a track record of cross-functional deliveryprocess improvement and operational design experience, ideally with technology or automationfamiliarity with AI tools and automation platforms (Claude, Zapier, Workato, or similar)strong project management fundamentals and proactive communicationcomfortable with data analysis and translating insights into actionable recommendationshigh adaptability with ability to bring structure to ambiguous situationsclear communicatorproactive collaboratordata-driven decision makingAI tools and automation platforms (Claude, Zapier, Workato)Jira Service Managementdata analysis and reporting