Front Desk Agent

Front Desk Agent Duties: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest complaints or concerns with patience and empathy - Process payments and maintain accurate records - Assist with reservations and room assignments - Maintain a clean and organized front desk area Requirements: - Excellent communication and customer service skills - Strong attention to detail and organizational abilities - Ability to multitask and prioritize tasks effectively - Proficient in using phone systems and computer software - Previous experience in a similar role is preferred but not required Join our team as a Front Desk Agent and be the first point of contact for our valued guests. As a Front Desk Agent, you will play a crucial role in providing exceptional guest service, ensuring their stay is comfortable and memorable. If you have a passion for guest relations and enjoy working in a fast-paced environment, we would love to hear from you. We offer competitive pay, opportunities for career growth, and a supportive work environment. Apply now to join our team of dedicated professionals! Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the hotel. Job Type: Part-time Pay: $14.75 - $15.50 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule: 8 hour shift Experience: Hotel experience: 1 year (Preferred) Work Location: In person