Program Manager Non Tech 3
Overview:
In this role you will coordinate programs within the Customer Success unit, focusing on customer health, foundations, and security. You will plan and align cross-functional work, present findings to leadership, and help shape security initiatives for customers. You'll guide staff, assess feasibility, and collaborate with marketing, production, and management to define program details. This is a remote position with time-zone considerations, offering meaningful security-driven impact and growth. You will contribute to security go-to-market initiatives and customer success strategies, working with leaders to elevate our customers' security posture. Compensation / Benefits Remote work Medical and Prescription Drug PlansDental PlanVision PlanHealth Savings Account 401(k) with match
Responsibilities:
- Coordinate projects with detailed plans and drive integration of technical activities
- Present proposals, reports, and findings to clients and stakeholders
- Recruit, assign, and oversee staff development and performance
- Analyze technology, resources, and market demand to assess feasibility
- Collaborate with management, production, and marketing on project specifications and procedures
Key requirements:
- 5-7 years of program/project management experience
- Strong security knowledge or background
- Excellent executive communication skills for preparing content and presenting to leadership
- Experience coordinating cross-functional teams and managing complex initiatives
- Ability to support security strategy and customer security posture improvementsleadershipclear communicationstrategic thinkingsecurity knowledge/backgroundsecurity programscustomer security posture improvements