Franchise Business Consultant

Franchise Business Consultant – QSR OperationsLocation: Field-Based (Travel up to 80%)Reports to: Director of OperationsBe the Force Behind Franchise SuccessIf you’re a multi-unit QSR leader who thrives on building relationships, driving operational excellence, and turning good restaurants into great ones, this is your stage. As a Franchise Business Consultant (FBC), you’ll be the trusted partner to franchise owners, guiding them to meet and exceed brand standards while maximizing profitability across a diverse portfolio of locations.What You’ll DoThis isn’t a desk job — it’s a hands-on, in-the-field leadership role where you’ll:Champion Brand Standards – Ensure every location delivers on our promise of cleanliness, hospitality, product quality, and speed of service.Coach for Performance – Identify operational gaps, create tailored action plans, and recognize strengths as much as weaknesses.Drive Profitability – Analyze P&Ls, uncover cost-control opportunities, and help franchisees grow sales.Lead New Openings – Coordinate launches and ensure operational readiness from day one.Solve Problems Fast – Manage urgent and non-urgent repair requests, including hands-on inspections (yes, sometimes that means climbing a ladder to check an AC unit).Influence Without Auditing – Build trust with franchisees while holding them accountable to the systems that drive success.Document & Deliver – Log visits in operational systems, maintain timely communication, and ensure follow-through on every commitment.Why This Role MattersYou’ll be the frontline brand protector for a large, multi-unit footprint, ensuring every guest experience reflects our values. You’ll also be a profitability driver, helping franchisees make smart, data-backed decisions. And you’ll be a change agent, ensuring new programs and best practices stick at the store level.What We’re Looking ForWe want a confident, empathetic, and resilient leader who can take pushback, stand firm on standards, and still maintain strong relationships. You’ll need to be as comfortable discussing financial metrics as you are climbing onto a rooftop for an inspection.Must-Haves:3+ years of multi-unit QSR or restaurant management experienceProven P&L accountability and track record of meeting operational goalsStrong analytical, coaching, and communication skillsAbility to travel up to 75-80% of the timePhysical capability to perform inspections (lifting up to 50 lbs, climbing ladders, rooftop access)Valid driver’s license and acceptable DMV recordWhat Will Set You ApartExperience influencing franchisees or independent operatorsA balance of diplomacy and accountability — you can inspire change without alienating stakeholdersHands-on operational knowledge — you’ve been in the trenches and understand the pace of QSRMulti-brand oversight experienceWhy Join UsYou’ll have the autonomy to make an impact and the support of a leadership team that values results, relationships, and doing things the right way. You’ll work with a passionate franchise community and a company that believes in investing in its people.Ready to lead from the front? Apply now and bring your operational expertise, business acumen, and leadership skills to a role where you can truly make a difference.