Driver Skills Test Examiner (Driver License Agent I)

Driver Skills Test Examiner (Driver License Agent I) This is an interview and hire position. All candidates will be invited to interview based on the date the application is received. Applications may be on file for 12 months from the date received. Duplicate applications will not be considered. The Motor Vehicle Administration (MVA) is seeking a dynamic agent with focus on delivering premier customer service. The Driver Skills Test Examiner is the entry level of work issuing drivers' licenses and photo identification cards and administering driver's license examinations for the Motor Vehicle Administration. Duties of limited complexity but requires tact and discretion in judging the ability of an applicant to operate a motor vehicle in accordance with specific instructions. Employees in this classification are required to work over six service delivery days, Monday through Saturday. Employees are scheduled to work to cover MVA service delivery hours that may include evenings. Responsibilities included: Testing applicants on their knowledge of State laws governing the operation of a motor vehicle using standard written or automated testing procedures. Conducting standard driver's license tests as scheduled at various license issuing offices within a region to determine the fitness of applicants for driver's licenses. Administering vision screening and knowledge tests in accordance with standard procedures utilizing appropriate testing devices. Recording all pertinent information via standard forms and automated systems. Deciding whether an individual has qualified on the examination. Working majority of the time outdoors in all types of weather conditions Ideal candidates possess: Passion for delivering excellent customer service Ability to work in a fast-paced environment Problem solving ability Excellent communication skills Interview invites will be prioritized based upon the needs of the Administration. The eligible list resulting from this recruitment may be used to fill Driver License Agent I vacancies throughout the Motor Vehicle Administration. MDOT offers a generous and competitive benefits package. Minimum Qualifications: Education: Graduation from high school or possession of a high school equivalency certificate. Experience: One (1) year of customer service work experience. Customer service must be the primary function of your position in order to receive work experience credit. Consideration for employment may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for. If you have held more than one (1) position at the same employer, please list the positions that you held, and the length of time that you held each position. To Apply: Submit a DTS-1 application online at: http://agency.governmentjobs.com/mdotmd. The application must be complete at the time of submission and must clearly describe the required work experience. Dates (month and year) must be stated. Vague descriptions of experience will not be considered. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted. Applications submitted online must be received by 11:59 PM if a closing date is noted.