Dock and Door Service Technician / Installer
Position SummaryJob Description – Excel ServicesExcel Services is seeking a skilled and dependable Dock and Door Service Technician / Installer to support commercial and industrial clients with the installation, service, maintenance, and repair of dock equipment, overhead doors, loading dock systems, and related mechanical components. This role requires strong troubleshooting ability, attention to safety, professionalism with customers, and the ability to work independently or with a team in fast-paced environments.The ideal candidate values teamwork, accountability, quality workmanship, and customer service while helping us continue to grow our Dock and Door division.Essential ResponsibilitiesInstall, repair, and maintain:Overhead doorsDock levelersDock seals and sheltersRolling steelHigh-speed doorsGate systemsWarehouse equipmentMechanical and electrical dock systemsVehicle restraints Diagnose equipment failures and perform troubleshooting in the fieldRead blueprints, wiring diagrams, and installation instructionsOperate lifts, ladders, power tools, welders, and hand tools safelyComplete preventive maintenance and inspectionsCommunicate professionally with customers, project managers, dispatch, and field leadershipDocument service work, materials used, and job progress accuratelyMaintain company vehicle, tools, and equipmentFollow OSHA regulations and all Excel Services safety policiesParticipate in training and continued skill developmentSupport emergency service calls and after-hours work when neededQualificationsPreferred ExperienceExperience in:Dock leveler systems, commercial overhead doors, including sectional doors, high-speed doors, and rolling steel doorsIndustrial maintenanceMechanical or electrical serviceWelding and fabricationConstruction or service environmentsService on vehicle gates and trailer restraintsSafety products including Guard rails, Handrails, Rack Protection, Dock Gates, Track Protectors, Building Column Protectors, BollardsSkills & RequirementsStrong mechanical aptitudeAbility to troubleshoot electrical and mechanical systemsCapable of lifting 50+ lbs and working at elevated heightsValid driver’s license with acceptable driving recordAbility to work independently with minimal supervisionStrong communication and customer service skillsBasic computer or mobile app usage for work orders and reportingPreferred CertificationsOSHA 10 or OSHA 30Welding certificationsTroubleshooting experienceInterpreting schematics Physical RequirementsFrequent standing, climbing, bending, kneeling, and liftingWork indoors and outdoors in varying weather conditionsAbility to safely operate ladders, lifts, and power equipmentWhy Join Excel ServicesAt Excel Services, we help people excel through teamwork, accountability, innovation, quality, integrity, and loyalty.We OfferCompetitive pay based on experiencePaid Medical, Dental, and Life Insurance401(k) with company matchPaid time off and holidaysCareer growth opportunitiesTraining and developmentReferral bonus opportunities Company performance bonusPPE & work shirts providedReporting StructureReports ToDock and Door Superintendent Work EnvironmentThis Position Works AcrossCommercial facilitiesIndustrial plantsWarehousesDistribution centersConstruction jobsites