Financial Aid Counselor - Wilberforce University

Return to Careers Division/DepartmentFinancial AidReports toDirector for Financial AidPosition TypeFull-TimeJob SummaryThe Financial Aid Counselor, under the direction of the Director of Financial Aid, is responsible for interpreting federal, state, and institutional financial assistance rules, policies and procedures. The counselor will conduct a wide range of activities necessary for insuring that students meet all eligibility requirements for awarding all federal, state, and institutional aid.Essential Duties & ResponsibilitiesReview eligibility of student aid applicants and conduct application verificationAward financial aid to eligible students, per federal, state and institutional guidelinesProvide quality customer service to students, their parents, and university personnelCommunicate with students and parents in person, by telephone and emailGenerate award letters and other correspondenceAssist in the university's recruitment and retention efforts through campus outreach, high school visitation, college fairs and alumni activitiesServe as a liaison between financial aid and other campus offices regarding financial aid administration and processingPromote a positive image of the Financial Aid Office by making group presentations which explains both the various financial aid programs and associated application processes.Assists in the preparation of required statistical reports by collecting data and keeping accurate records on programs administered by the Financial Aid Office and by designing and revising forms as appropriate.Default ManagementReconciliationOther duties as assigned by the DirectorRequired Knowledge, Skills and AbilitiesStrong oral and written communication skillsProficiency in Microsoft excel, word processing and other computer related skillsHigh level of customer service skills and interpersonal skillsAbility to multi-task in fast paced situationsHigh level of accuracy and attention to detailMinimum QualificationsProficiency in using the BANNER System, a plusA minimum of 3 years of financial aid administration experience required.Note: Documents must be saved in .pdf format with your name and job title in the document name. Other formats cannot be processed.Wilberforce UniversityFounded in 1856, Wilberforce University is America's first private, coeducational University established to educated men and women of African descent; and is closely affiliated with the African Methodist Episcopal Church. Today, Wilberforce is a well-respected private, residential liberal arts university with a clear mission, core values and vision for the future and is a noted pioneer in the Co-Operative Education Movement.Wilberforce awards the Bachelor of Arts and Bachelor of Science degrees in the areas of business, engineering and computing science, humanities, natural sciences, and social sciences; as well as the Master of Rehabilitation Counseling degree. The University is located in Wilberforce, Ohio, a community readily accessible to the Dayton, Cincinnati and Columbus metropolitan centers' social, professional and cultural amenities and airports.Wilberforce University is an Equal Opportunity EmployerHow to Apply: