ERP Manager

Carl’s Place is proud to be recognized as a 2025 Wisconsin State Journal Top Workplace — an award based entirely on employee feedback! Our team tells us that Carl's Place is the best place they've worked. Here are some of the ways we've earned those glowing reviews: Provide free lunch, snacks, and drinks to fuel you through the workday. Help you improve your golf game with simulators on site. Only the cool companies have them. Help you improve your bowling game with lanes on-site. See the comment above about cool companies. Encourage a casual dress code. All the best work gets done in comfy clothes. Arrange fun initiatives like Dog Friday, where you can bring your pup to work and have an extra coworker for the day. About Us Carl’s Place is home to the crew that makes golf happen indoors. Based in Milton, Wisconsin, we build the screens, enclosures, and gear that turn plain rooms into golf dreams. We’re growing fast and looking for people who like to solve problems and bring good ideas to life. About the Role The ERP Manager will oversee the company’s ERP platform and related enterprise business systems, ensuring they effectively support core business processes and strategic objectives. This role leads a focused ERP team responsible for system implementation, optimization, and ongoing performance, with an emphasis on system stability, strong user adoption, accurate data, and continuous process improvement. The ideal candidate is an experienced ERP leader with strong people management skills, deep system expertise, and the ability to partner cross-functionally to drive operational efficiency and system reliability. Responsibilities Manage and develop a small team supporting ERP, system integrations, and related business applications Contribute to additional initiatives and responsibilities as needed to support team success and evolving business needs Provide mentorship, direction, and performance feedback to promote growth, accountability, and collaboration Serve as the primary owner of the company’s ERP system (Epicor), leading its implementation, optimization, and ongoing alignment with business processes Maintain ERP documentation, workflows, controls, and training programs to ensure system consistency and user adoption Partner with internal development and quality assurance resources to plan and execute ERP enhancements, integrations, and supporting applications Collaborate closely with Operations, Finance, Supply Chain, and Customer Experience leadership to ensure ERP solutions support strategic priorities and operational goals Translate business requirements into system solutions, timelines, and technical direction Drive continuous improvement across ERP-related processes and workflows using data, automation, and user feedback Evaluate and implement tools or technologies that enhance ERP functionality, reporting, and scalability Ensure ERP data integrity, security, system reliability, and governance, including change management, role-based security, segregation of duties, audit readiness, and release management Foster a culture of continuous improvement, ownership, and proactive problem-solving within the ERP team Qualifications Bachelor’s degree in Information Technology, Computer Science, Business Systems, or related field (or equivalent experience) 6+ years of progressive experience working with ERP systems in a leadership or ownership role Proven people management experience leading technical or systems-focused teams Demonstrated success implementing, managing, and optimizing ERP systems (Epicor experience strongly preferred) Demonstrated ability to lead organizational change and drive user adoption during system implementations or major enhancements Strong understanding of business processes across Finance, Operations, and Supply Chain Familiarity with systems integrations, databases, APIs, and SQL Experience collaborating with software development and QA teams Excellent communication, organization, and project management skills Ability to balance strategic ERP planning with hands-on execution and team leadership Carl’s Place is an equal opportunity employer and adheres to EEO guidelines to provide employment opportunities without regard to race, color, religion, sex, age, national origin, disability, veteran status, or any other legally protected status. All qualified applicants will receive equal consideration for employment. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance Work Location: In person