Process Excellence Lead - Customer Experience & Optimization

Google Operations Center is seeking a Process Excellence Senior Specialist in Southaven, Mississippi, to lead an improvement agenda and enhance customer experience through process transformation. The role requires a Bachelor's degree and 6+ years of service sector experience, with at least 2 years in continuous improvement. Candidates should be Lean Six Sigma certified and possess skills in managing multiple projects and influencing stakeholders. The position offers competitive wages and comprehensive healthcare benefits. J-18808-Ljbffr