Field Support Agent (Afternoon shifts)

Ever imagined saying, "I helped launch the future of transportation"?We're rewriting the rules of urban mobility. At Vay, customers tap a button and a car arrives - with no one inside - powered by our world-first Remote Driving technology on real public streets.We're live in Las Vegas and scaling fast, powered by a strategic investment of up to $410 million from Grab. Our mission is simple: replace private car ownership with a faster, cleaner, door-to-door mobility model. If you want to build something real, visible, and genuinely transformative, you'll feel right at home here.What's happening at VayFirst to roll out vehicles in both Europe and the USA on public roads without a human being inside & currently the 2nd largest commercial, driverless car fleet in the Western World.We've partnered with Kodiak to bring remote-driving technology to autonomous trucks in the US, showcasing our ability to integrate our system into heavy-duty commercial vehicles and expand the applications of our tech across the US.We've completed 10's of thousands of trips so far and are busy multiplying our Las Vegas fleet just to meet demand!...And soon we'll be expanding across the US & Europe 🚀Why this role is exciting This is your chance to be at the forefront of one of the most exciting technology projects in the world. As a Field Support Agent, you'll play a critical role in bringing cutting-edge autonomous driving technology to life. You'll work hands-on with our vehicle fleet, making sure they're ready for action - clean, charged, rebalanced, and road-ready. You'll also contribute directly to testing and training processes, all while supporting a groundbreaking mobility solution in the vibrant city of Las Vegas.The pay for this role is $18 and is paid bi-weekly. This role is eligible for medical, dental, vision, 401k, as well as PTO. What you'll be drivingRebalancing vehicles to key locations across Las Vegas to ensure optimal fleet availabilityCharging, cleaning, and performing quality checks on vehicles to deliver the best customer experienceActing as a safety driver during vehicle training and testing sessionsCompleting checklists and documentation to certify vehicles are safe and ready for on-road deploymentOccasionally delivering vehicles directly to customers and assisting with pickupsWhat are we looking for A responsible and safety-conscious driver with a valid US driver's licenseWillingness to work afternoon shifts and weekends (2:00pm to 11:00pm, 5 days over 7)Ability to pass a drug screening, including THCOrganized, reliable, and detail-oriented, with a strong troubleshooting mindsetAn interest in autonomous vehicles and future mobilityResilient and comfortable working in a dynamic, tech-forward environmentWhy choose Vay💪 A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality.🌍 Huge scope for impact in a fast paced environment🌴 Paid Vacation Days🎫 401(k) programme🏥 Health, Dental & Vision Insurance🚗 All Vay team members receive 30% off their Vay rides🛍️ Exclusive external discounts🎊 Regular team events throughout the year🍎 Snacks & Drinks in our Las Vegas officeFor more information on Vay's physical demands, working environments and safety requirements, you can review this link. We'll also cover anything specific to this role during the first interview.We'd love to stay connected for future opportunities, so feel free to include your LinkedIn profile when you apply.We welcome applications from all backgrounds and experiences. If you're excited about shaping something truly groundbreaking, we'd be happy to hear from you.