Admissions Counselor

Skyland Trail, a nonprofit mental health residential treatment program for adults and adolescents in Atlanta, is seeking Admissions CounselorScope: Responsible for answering intake calls, providing excellent customer service, completing clinical assessments and conceptualizing of potential admitting clients. The Admissions Counselor triages phones calls, performs crisis counseling, family sessions, conducts psychosocial and other assessments. They also coordinate the admissions process. Must have strong organizational skills and be able to work in a fast paced environment.Duties:Complete on-site, video, and phone psychosocial assessments, including presenting issues, symptoms, treatment history, substance abuse assessment, family/social historyClinical conceptualizes of potential admissions, which includes Admissions Counselors assessment of client, family questionnaire/ interview, and records. Conceptualization is presented to Admissions Team and Admitting Psychiatrist.Provides guidance to family and clients through the admissions process; phone calls, tours, and face to face consultation. Crisis counseling and family sessions, when neededCoordinate care with referral, sources including hospitals, psychiatrist, therapist and other metal health facilitiesKeep written account of all calls, referral sources, and clinical correspondenceGather all written documentation required on new clients prior to admissionCollects and incorporates all pre-admission testing from clients and families into clients Skyland Trail recordKeep a written record of all assessment, phone calls and admissions to our program via electronic medical records systems prior to admissionsComplete admission paperwork with new admissions and their familiesConduct initial preauthorization for clients whose treatment is covered by Managed Care Organizations (MCOs), as well as educate family/clients on insurance and financial responsibilitiesComplete Mini International Neuropsychiatric Interview (MINI), Columbia-Suicide Severity Rating (C-SSRS) and Montreal Cognitive Assessment (MoCA) on all new admissionsWrites Psychosocial Assessment for all clientsAttend appropriate meetings as needed:Staffing meetingsWeekly Admissions meetingsWeekly clinical supervision as neededQuarterly All Staff MeetingsPerform other duties as assigned Reports To: Admissions Director Competencies:This position should have sufficient preparedness in the following areas:Clinical SkillsCrisis Management SkillsNegotiation SkillsKnowledge of emergency procedures for fire, disaster and unplanned incidents.Medical RecordsComputer skills Salary & Benefits:Competitive salary commensurate with experience.Benefits include:9 paid organization-wide holidays1 paid personal holidayAccrued PTOMedical, dental, and vision insurance plansEmployer match toward 403(b) retirement savings account for eligible employeesEmployee assistance program for free or reduced financial counseling, mental health counseling, and other confidential professional assistanceAs a 501(c) (3) nonprofit organization, Skyland Trail is a Public Service Loan Forgiveness (PSLF) qualified employer. Full-time employees may qualify for the federal student loan forgiveness program Workplace Culture:Skyland Trail is a nonprofit mission-focused organization with five campuses in Atlanta and about 150 employees. Employees work collaboratively in small teams. Cross-departmental committees and working groups help ensure quality and performance improvement. Each and every employee plays an important role in our clients healing and recovery.Skyland Trail respects and values individuals and their diverse histories, abilities, identities, and perspectives. We work to ensure all aspects of our organization reflect our commitment to diversity, inclusion, and cultural equityCommitment to Community Health:Skyland Trail values the health of our staff and clients and has taken steps to ensure a healthy campus and community. Please note that Skyland Trail is a 100% nicotine-free campus. There is no smoking, vaping, or tobacco use permitted anywhere on campus, indoors or outdoors. Skyland Trail also requires employees to be fully vaccinated for Covid-19 and to receive a CDC-approved influenza vaccination annually.Qualifications:This position should hold the following qualifications:Minimum of Masters in Psychology, Social Work, Psychiatric Nursing, Counseling or related fieldLicensed or Licensed eligible preferred