Director Surgical and Medical Services PE

Facility: Administrative Regional Training CntrShift: Shift 1Status: Executive FTE: 1.000000Bargaining Unit: ACE AssociatesExempt from Overtime: Exempt: YesWork Schedule: DaysHours:8a-4pSummary:The Director, Surgical and Medical Services is responsible for the overall operational, financial, and clinical performance of Surgical and Medical Based Practices, functioning in a dyad team with the Medical Director(s) Surgical and Medical and together, this team ensures that the needs of Catholic Health (CH) patients are met by providing access to timely, high quality care and providing an excellent patient experience. The Director, Surgical and Medical Based Services is responsible for overseeing the practice management functions of Trinity Surgical and Medical, based and other practices as designated, and ensures consistent and reliable operations of the practices. Together with the Medical Director(s), the Director develops a clinical support staff plan, provider on-call, and hospital services coverage schedule that is equitable and meets the needs of CH and the clinical providers. In conjunction with the CH Finance and Budget colleagues, the Director, Surgical and Medical Based Services develops the annual capital and operating budgets for areas of responsibility and manages the practice to meet or exceed budgeted performance expectations. Variances to revenues and expenses MTD and YTD will be noted and explained, and appropriate forecasting provided to Physician Enterprise Leadership on a monthly basis. The Director shall collaborate with revenue cycle leaders and managers to demonstrate excellence in revenue cycle performance and timely reporting to providers and System leaders. The Director shall address and resolve all issues pertaining to practice operations in accordance with established budgets and policies and procedures and shall demonstrate visibility and build trust among all team members; promote the use of information technology and systems; participate in development goals; collaborate with development of new clinical and other programs; integrate newly acquired physician practices; and complete other duties as assigned.The Director is accountable to the Physician Enterprise (PE) Leadership of CH, and critical to the success of this role is working collaboratively with), providers, other CH leaders and managers. To effectively maximize efficiency of operational and clinical components of patient care the Director will also participate in initiatives that help to develop provider relationships that streamline timely and high quality patient care.The Director and their respective DYAD partners will effectively partner with Executive Leadership of the Acute Ministries to ensure that appropriate coverage is allocated for hospital coverage, OR utilization is meeting system benchmarks. The Director will ensure accuracy with budgeting process to reflect the volume and the required and coverage model for both surgical and medical specialties.Responsibilities:EDUCATIONBachelor's Degree in Business, Healthcare Administration, or other related field of study requiredMBA, MHA, MSM, or MSHA requiredCertification:Fellow or Certified Medical Practice Executive (CMPE) in American College of Medical Practice Executives preferred or Fellow American College of Healthcare Executives (FACHE) preferredEXPERIENCEMinimum of ten (10) years of progressive management experience, which includes direct management in an Ambulatory practice setting of Surgical and/or Medical Specialty Based services, in a private practice, or health system owned multi-specialty groupKNOWLEDGE, SKILL AND ABILITYMust have knowledge of operational practice management, finance, regulatory and reporting requirementsStrong knowledge and experience working in physician practice operations, strong financial management skills that include P&L responsibility, and working knowledge of revenue cycle, recruitment, clinical services management, and regulatory standardsKnowledge of medical practices and reimbursement policiesAccomplished at establishing trust, developing strong working relationships with a range of audiences including executives, managers, physicians, business leaders, academic, and community professionalsDemonstrated change management skills in a complex environmentDemonstrated track record of success in financial performance and success in a clinical setting, including significant P&L responsibility, strategic market share growth, and revenue enhancement opportunitiesClinical Experience in Surgical or Medical Specialties requiredStrong financial, analytical, and data analysis skillsKnowledge of NYS Department of Health RegulationsKnowledge of Joint Commission Accreditation of Healthcare Organizations requiredKnowledge of computer systems and applications, EPIC EMR requiredSkill in exercising initiative, judgment, problem solving, and decision makingAbility to effectively communicate in a professional manner with physicians, Directors, patients, and associatesAbility to function effectively within a team; a hands-on leaderAbility to create an atmosphere which encourages motivation, innovation, and high performanceWORKING CONDITIONSFrequent travel to between sitesENVIRONMENTNormal heat, light space, and safe working environment; typical of most office jobs