General Manager
POSITION SUMMARYThe General Manager Trainee is responsible and accountable for all restaurant activities and assumes complete responsibility for the restaurant as necessary. This role ensures that all activities are consistent with and supportive of the restaurant's business plan and that all employees (Shift Managers, Shift Leaders, Team Leaders and Crew Persons) are performing their job responsibilities and meeting expectations in all areas of their job descriptions.ESSENTIAL FUNCTIONSMay perform any or all of the following duties:Consistently provides a quality product and guest service experience that delivers total guest satisfactionContinuously improves the skills, knowledge and morale of all employeesMaximizes financial performance and profitEnsures business and personnel practices are within the law and consistent with Company policies and proceduresModels and encourages Company shared valuesDemonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)Attends training to remain current on industry trendsParticipates in company meetings, webinars and conference callsPerforms other duties and/or special projects as assigned in response to changing business conditions and/or requirementsPOSITION QUALIFICATIONS/CORE COMPETENCIESMust possess approximately two (2) to three (3) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant managementHigh School Diploma/General Equivalency Diploma (GED) requiredMust have financial/analytical aptitude including planning, budgeting, scheduling and P & L managementMust have excellent planning and time management skillsMust have team building skillsMust have investigative and problem solving skillsMust have reliable personal transportation, a valid driver's license and proof of insuranceMust have a telephone or other reliable method of communicating with the restaurant. Must be accessible to meet the restaurant's needs and maintains an open door policyBi-lingual skills a plusMust display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business resultsMust have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive informationWORK ENVIRONMENTFast paced environment working with kitchen equipment in tight quartersPHYSICAL DEMANDSStand for long periods of timeBend and stoopWork around heatAble to lift 50 - 75 lbs. comfortablyWork with various cleaning products