Lead Business / Process Analyst

Role : Lead Business / Process Analyst Location : Hartford, Connecticut (Hybrid) Contract Role Summary Seeking a 10+ year experienced US-based Business / Process Analyst with strong Personal / Auto / Home insurance expertise and proven experience leading teams and driving delivery to support a legacy policy rewrite & automation initiative using UiPath. The role focuses on understanding current-state legacy processes, defining rewrite steps, and translating business needs into clear requirements while working closely with client business teams, leadership, and RPA delivery teams . Key Responsibilities Understand and document legacy auto policy rewrite processes (rules, steps, exceptions) Map end-to-end auto policy lifecycle (issuance, endorsement, cancellation, renewal, rewrite) Facilitate workshops with business SMEs and client leadership Define business requirements, user stories, and acceptance criteria Act as a bridge between business, architecture, and UiPath delivery teams Collaborate with RPA teams to: Validate process flows Clarify edge cases and exception scenarios Support UAT and business validation of rewrite scenarios Lead and coordinate analyst / functional teams , ensuring alignment of requirements, priorities, and timely delivery Required Skills Strong experience in US Personal / Auto / Home Insurance Hands-on exposure to policy rewrite / modernization programs Excellent process mapping and requirements documentation (AS-IS / TO-BE, workflows, decision points) skills Strong understanding of automation suitability (RPA feasibility, rule-based processes) Proven client-facing and stakeholder management capability Experience leading teams / managing analysts or cross-functional delivery is mandatory Familiarity with Agile tools and methods (JIRA, Confluence, etc.) Preferred Experience working with UiPath / RPA projects (process assessment, PDD creation, automation lifecycle) Experience with Guidewire, Duck Creek, Majesco, or legacy policy admin systems Understanding of underwriting and rating rule impacts during rewrite Exposure to exception-heavy processes and automation challenges