Customer Service Representative
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibilities will include handling inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to work in a fast-paced environment.
Responsibilities
Respond promptly to customer inquiries via phone, email, or chat.
Estimating construction projects for contractors.
Putting away and ordering inventory.
Handle cash transactions accurately and efficiently.
Engage in outbound calling to schedule deliveries for customers.
Experience
Previous experience with building materials and trades is required.
Proficiency in data entry and basic computer skills is required.
Experience with cash handling procedures is a plus.
Wages will be based on construction experience
If you are passionate about helping others and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as a Customer Service Representative.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
401(k) matching
Health insurance
Paid time off
Work Location: In person