Cage Manager

REPORTS TO: Accounting Manager JOB SUMMARY: Manages and ensures the day-to-day operations of the Cage, placing an emphasis on ensuring protection of funds, accountability of the Cage, and efficient operations. This position will oversee all functions of, and team members of the Cage Essential Functions 1. Ensure compliance with the applicable Tribal, Federal, other laws, KTTT Gaming Regulations, and Kickapoo Lucky Eagle Casino Hotel policies and procedures. 2. Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions. 3. Supervise day-to-day activities of team members to include hiring, performance reviews, rewarding, corrective action, time and attendance, scheduling, shift selection, training, planning work, assigning work, directing work, addressing complaints, resolving issues, and separations of employment. 4. Maintain adequate staffing levels, interview applicants, and train new hires. 5. Maintains thorough knowledge of Cage operations, controls, and software updates. 6. Plan, develop, and implement policies and procedures to meet required regulations. 7. Maintain accurate and thorough department records and reports. 8. Ensures the efficient operation of the casino cage, and maintain the integrity and security of cash and cash equivalents in the Cage. 9. Monitor department team member's performance, ensure adherence to established internal control procedures, and federal regulations. 10. Supervises Cage operations during peak hours on promotion days and holiday weekends. 11. Conduct team member meetings to review and discuss changes to policies and procedures, announce promotions and upcoming events, address issues and concerns with team members, and promote teamwork. 12. Perform duties of a Cage operations to meet the demands of business needs. 13. Provide monthly cash level performance reports. 14. Demonstrate and promote KLECH core values. 15. Manage and maintain security of confidential information entrusted to position. 16. Attend and satisfactorily complete all required training as assigned. 17. Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed. 18. The essential functions listed above are not an all-inclusive list, but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Accounting Manager. 19. Perform other duties as assigned. Minimum Requirements to Qualifications: 1) High School Diploma or GED required. 2) Bachelor's degree in Accounting, Business Administration, or related field of study preferred. 3) Minimum five (5) years of management required. 4) Minimum of seven (7) years of Casino Cage, Main Bank, Banking, or experience handling and securing large sums of cash required. 5) Must have knowledge of Banking Standards, National Indian Gaming Commission (NIGC) Minimum Internal Control Standards (MICS), preferred. 6) Strong communication skills in English, both written and oral. Bilingual in English and Spanish preferred. Other Criteria: Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed. Skills and Abilities: 1) Ability to work independently with minimal supervision. 2) Ability to maintain effective relationships with vendors and all levels of team members. 3) Ability to work under pressure in a fast paced, stressful environment. 4) Ability to meet multiple deadlines and multi-task. 5) Ability to have strong critical thinking, analytical, and guest service skills. 6) Must possess a positive attitude with strong organizational and leadership qualities. 7) Ability to add, subtract, multiply, and divide in all units of measure. 8) Ability to define problems, collect data, establish facts, and draw conclusions. 9) Ability to understand complex instructions and material. 10) Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with team members of all levels. 11) Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm. 12) Ability to maintain confidentiality. 13) Ability to follow and comply with established Casino guest service programs. Physical Demands: 1) While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis. 2) The team member must be able to concentrate for prolonged periods. 3) Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception. 4) The team member must be able to communicate effectively in person or using telecommunications equipment. 5) The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone, and calculator. 6) Frequently lift and/or move up to 50 lbs. Work Environment: 1) Casino floor and normal office setting. 2) Frequent walking and standing, with regular interaction with the general public. 3) Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day. 4) Extended hours and irregular shifts may be required including nights, weekends, and holidays. 5) Must be able to perform under pressure, and work long hours under stressful conditions. 6) May be exposed to the risks associated in attempting to resolve issues with difficult guests and team members. 7) May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc. 8) May be exposed to cigarette smoke while on the casino floor. 9) Travel may be required to perform one or more essential functions of this position. Conditions of Employment: 1) Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times. 2) Must be able to provide authorization to work in the United States. 3) Must be at least 18 years of age. 4) Must have access to reliable transportation to commute to and from work. 5) Must comply with KLECH handbook, internal policy and procedures, and KTTT Gaming Regulations set within KLECH.