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Trust Operations Assistant
Beckley, WVMarch 31st, 2026
Trust Operations AssistantAssists Trust Operations Manager and Trust Division staff with all operations functions.
Essential Functions
Processes day-to-day transactions in current assigned job duties
Prepares reports, disbursements, inventories, reconciliations, etc. that may be required; responsible for operating procedures pertaining to Trust function
Assists with customers' problems, prospective customers or representative of other departments
Assists in special projects
Assists in carrying out the overall direction of the department
Assists in the management of accounts by seeing that such functions as valuation of assets, investment review, liquidity realization, tax planning, court reporting, assets distribution, fee determination, tax reporting and payment are executed and prepares and/or types reports
Performs various administrative duties such as: preparing letters, reports, memorandums, maintaining files of correspondence, and reports
Provides customer service support through answering the telephone, taking messages, etc.
Adheres to all regulatory compliance policies and procedures
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Position Requirements
High school degree or GED required
Six months experience in customer service
Work is generally performed indoors in environmentally-controlled conditions
Typically, the employee may sit to perform the work. However, there may be some standing, walking, bending and carrying of light items in the course of the work
Critical Skills / Expertise
Strong attention to detail
Computer proficiency: Word, Excel, Access, Accounting software
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