Customer Success Coordinator

Job SummaryServe as the primary point of contact for assigned channel partners, managing all order activity from quote through deliveryProcess and manage sales orders, change orders, RMAs, and shipping coordination with accuracy and urgencyBuild strong customer relationships while proactively communicating updates, delays, and solutionsCollaborate with plant schedulers and internal teams to ensure on-time delivery and customer satisfactionSupport quoting activities alongside Sales Engineers, including custom product configurationsMonitor open orders and production schedules to identify risks and escalate when neededPromote products, services, and sales initiatives to existing customers