Social Service Coordinator- Mount Vernon Manor I + II

Description Social Services Coordinator - Family Mount Vernon Manor I & II 3307 Wallace Street Philadelphia, PA 19104 Department: Impact and Service Delivery Reports to: Regional Lead SSC/Regional or Senior Associate Director Hours: (31 hours/week) Schedule: (Monday, Thursday, and Friday, 9am-3pm, Tuesday & Wednesday 10am-5pm with 30 min lunch) Pay: $21.00 - $23.00 per hour Job Summary: To facilitate services that will positively enhance the quality of life for affordable housing residents. Promotes an environment of cultural appreciation and a commitment to diversity and resident involvement to enhance a safe and positive living environment. Provide basic case management services and coordinate programs/events aimed at promoting Better Tomorrows' 5 core focus areas: Health, Wellness and Nutrition; Academic Support, Financial Literacy, Job Readiness, and Social and Community Engagement. Supervisory Responsibilities: • None Duties/ Responsibilities: • Facilitate or coordinate the following programs, activities, and social services for children and adults utilizing community resources and agencies: o Out-of-School Time Programs (After-school & Summer Program) using BT curriculum or coordinate partnerships with community agencies to supplement program o Resident education programs focused on educational achievement and engagement o Job Readiness programs and financial literacy to promote economic stability and self-sufficiency including resume assistance, technical/computer skills programs, and financial budgeting/savings o Health and wellness programs to promote physical and mental health and general well-being o Social Engagement events including but not limited to holiday and recreational events, and any other program focused on developing safe and strong communities o Additional programs and services based on community needs and compliance • Engage and develop community partnerships and/or volunteers to facilitate or support any required programming • Lead any on-site food distribution programs including food banks, hot meals, or any other food donations to ensure all residents have accessible food resources • Create service goals and plans with residents and support residents to achieve those goals while monitoring progress, including conducting wellness checks • Develop and utilize resource files for making referrals for residents in need of specific services. Provide follow-up when referrals are made • Daily use of data systems to track case management progress, demographic information, and monthly program attendance • Publish and distribute monthly community newsletters and calendars to all residents door-to-door • Provide great customer service to partner property management company including assisting with helping residents comply with lease requirements • Follow Healthy Homes Program procedures to ensure resident compliance with housing inspections • Manage, track, and use site budget by following BT financial procedures • Provide technical assistance to resident associations (if applicable) • Attend mandatory training/conferences as required by site compliance. This may require overnight stays, but notice will be provided • Flexibility to occasionally work evenings and/or weekends to accommodate special events • Perform other duties as assigned by Better Tomorrows' manager. Required Skills/Abilities: • Proficiency in Google Workspace, Microsoft Office Suite, and general computer software • Strong written and verbal communication skills • Project Planning Skills and Knowledge • Ability to work independently and manage priorities effectively • Knowledge of ETO or similar database experience preferred Education and Experience: • Minimum one (1) to three (3) years' work experience in Social Services or related field • High School Diploma/GED required. Bachelor's degree in Social Work, Education, or related field is preferred Physical Requirements: • Prolonged periods sitting at a desk and working on a computer • Must be able to lift up to 25 pounds at times Benefits:Retirement Savings - A 401k plan with a company match to help you plan for your future.4 Paid Holidays, New Years, Fourth of July, Thanksgiving, and Christmas (If scheduled to work that day) Pay Range $21.00 Hourly to $23.00 Hourly